On behalf of Swisscom, Ciklum is looking for a SAP Basis Operations Specialist to join the Wroclaw team on a full-time basis.
It’s an exciting and unique opportunity to become an active part in digitalizing our world and join our SAP outsourcing operation team at Switzerland’s leading IT & telecommunication company.
What does working for SAP Basis Outsourcing Operation team for Swisscom mean?
- 100 customers are served and around 1000 systems are supervised for the moment being;
- 1000 tickets in average per month are received (monitoring alerts and customer incidents);
- Full outsourcing of customers` systems is maintained;
- All that happening in heteroclite customer environments (diverse OS/DB/SAP product combinations).
Responsibilities
- As a member of our operation team you play an important role in ensuring the customer’s systems stability and performance;
- You are responsible for the appropriate and timely handling of incidents;
- You serve the customer with your professional competence on technical matters around SAP Basis operations.
Requirements
General:
- Communicative German;
- Fluent conversational English.
Technical:
- More than 3 years practical experience in SAP system operations in a heterogeneous environment with various database and OS combinations;
- Practical knowledge of SAP platform architecture;
- Practical experience of database administration;
- Practical experience regarding incident analyze and incident solving;
- Experience regarding SAP System performance analyze and optimization;
- Competence in the following areas: OS, network, printing and interfaces.
Desirable
- SAP technical certifications;
- Experience with Linux and/or Windows environments;
- Experience with new technologies like HANA and Sybase;
- Experience with various Databases (Oracle, MSSQL, MaxDB oder DB2).
Personal skills
- You are ready to take responsibility and prioritize tasks, as well as to handle multiple tasks simultaneously and switch between tasks quickly;
- You work well autonomously and without close supervision.
- You act as a team player;
- You express highly developed communication skills, both toward team colleagues, clients, as well as other stakeholders;
- You are committed to timely delivery of quality results;
- You are knowledge seeking, up-to-date with latest SAP technologies and SAP technology trends;
- You are willing to work in an international/cross-cultural environment.
What's in it for you
- Unique & highly advanced work environment where you can take an active part in progressing digitization;
- Possibility to work in world-known, successful and highly innovative company;
- Immensely interesting work that keeps you up to date with the newest trends and SAP technologies;
- State of the art, cool, centrally located office at BC SkyTower with warm atmosphere which creates really good working conditions;
- Fully covered life insurance – 100 000 PLN;
- Fully covered drug insurance – up to 2 000 PLN/year;
- Multisport card, 100% covered by Ciklum – Benefit Systems, Plus package.