On behalf of Algotrader, Ciklum is looking for a Java Consultant to join the Wroclaw team on a full-time basis.
As a Consultant, you complement the cross-functional team. You are closely working together with the professional services team, the product development team and the head of development to ensure fully functional and bug-free product. You will also manage client support requests to ensure customer satisfaction.
Responsibilities
- Providing First and Second Level Support;
- Managing the client-side support ticketing system (Zendesk);
- Maintaining the knowledge database of frequently asked questions (Zendesk);
- Participating in the maintenance of the product documentation;
- Closely collaborating with the product development team, the head of development and clients in prioritizing bug fixes & new feature requests;
- Managing and performing functional testing of the product:
- Coordinating the overall test procedure before a release;
- Manage full cycle of product functional testing;
- Design, develop and maintain test cases;
- Write test documentation;
- Follow current industry trends and incorporate best practices into the testing/development process.
Requirements
- 3+ years of commercial experience on a similar position;
- Experience in supporting applications built in Java;
- Experience in functional and non-functional testing;
- Good understanding of QA methodologies, procedures and QA documentation;
- Experience in working directly with the client;
- Nice to have: Experience in the trading domain (e.g. based on Stocks, Forex, Futures, Options and/or Cryptocurrencies);
- Java development skills;
- Strong technical troubleshooting and problem-solving skills;
- Hands-on experience with tools like Git and Jira;
- Hands-on experience with test case management systems like Kiwi;
- Good understanding of RDBMS;
- Very strong communication skills and fluency in English.
What's in it for you
- Work with the best experts in a friendly atmosphere;
- Competitive salary;
- Possibility to work in a successful and highly innovative company;
- State of the art, cool, centrally located office at BC SkyTower with warm atmosphere which creates really good working conditions;
- Fully covered life insurance – 100 000 PLN;
- Fully covered drug insurance – up to 2 000 PLN/year;
- Multisport card, 100% covered by Ciklum – Benefit Systems, Plus package.