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IT Business Analyst
Analytics

IT Business Analyst

Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Remote

Tech stack

    UML

    regular

    BPMN

    nice to have

    SQL

    nice to have

    Jira

    nice to have

Job description

Online interview
Booksy is looking for a talented IT Business Analyst to join the product team and help shape unique, user-centric software and experiences. At Booksy we work on mobile and desktop-based apps that thousands of our clients use every day. If you are curious and insightful and enjoy untangling complexity with a collaborative team, we'd love to work with you!

Your responsibilities:
  • Developing a thorough understanding of the whole Booksy apps ecosystem (Client and Business apps, web and mobile);
  • working closely with Product Owners, the UX team and other stakeholders to elicit and document our clients’ requirements;
  • drawing conclusions and suggesting changes in existing IT systems;
  • creating new as well as revising and maintaining existing software specifications and other documentation;
  • supporting Product Owners, the UX team and other stakeholders in the decision-making process related to product design and development;
  • diagnosing differences between specifications and implementation;
  • seeking opportunities for the development of the IT BA and documentation area in Booksy;
  • other related ad hoc tasks. 

Our expectations:
  • Experience in IT business analysis;
  • ability to analyze and describe complex problems and processes;
  • knowledge of IT analysis tools, techniques, methods and best practices;
  • working knowledge of UML;
  • exceptional conceptual thinking skills;
  • extremely high attention to detail;
  • great teamwork, interpersonal and communication skills;
  • full professional knowledge of English;
  • ability to communicate with both technical and non-technical audiences;
  • ability to check all documentation types (requirements, specifications, user docs, UI copy etc.) for consistency and accuracy;
  • multitasking and proactive approach;
  • ability to work under pressure and timely implementation of tasks;
  • willingness to take on new challenges and build on current skills.

Nice to have:
  • Knowledge of / experience / interest in the hair & beauty industry would be a strong asset!
  • knowledge of marketplace, SaaS, POS software solutions;
  • BPMN;
  • SQL;
  • Jira, Confluence.

What we offer:
  • Type of contract tailored to your needs;
  • flexible working hours;
  • remote or hybrid system office work at one of our Polish locations (Warszawa, Bielsko-Biała); 
  • work on interesting business projects;
  • real influence on business and strategic decisions;
  • work with highly motivated people who help one another (🥳check out and find out more about us!);
  • creative and collaborative culture to flourish in;
  • benefits: private medical care, multisport card co-financing, free online English classes;
  • a unique chance to help build a Polish unicorn:)