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Warszawa
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IT Support Specialist
IT Support Specialist
Offer expired
Support
IT Support Specialist
Benefit Systems Intl.
Warszawa
Type of work
Full-time
Experience
Mid
Employment Type
Permanent, B2B
Operating mode
Office
Tech stack
IT Support
advanced
Hardware
advanced
Office 365
advanced
Active Directory
advanced
Technical documentation
regular
Apple Support
regular
Atlassian
regular
Microsoft Azure
nice to have
Job description
Online interview
Responsibilities
Providing technical first line support to company employees regarding hardware, software and network problems,
IT equipment purchases - handling the entire process,
Preparation and management of IT equipment,
Creating and managing users in Active Directory,
Creating and managing GPO policies,
Invoice management (description, preparing attachments, division of costs into departments and countries),
Tests of new hardware and software solutions,
IT shipments - handling the entire process,
Apple hardware support and management,
Manage the antivirus console,
Manage the TeamViewer console,
Manage the print management system console,
Preparation of technical documentation, manuals, instructions,
Cooperation with the first line support from each country in English,
Resolving other emergency requests from users regarding first line support.
Experience we would like to see:
3+ years of experience in a similar role (1st line support),
Providing technical first line support to company employees regarding hardware, software and network problems,
Excellent problem-solving and communication skills,
Ability to work as a part of our team and independently as well,
Strong organizational and time management skills, multitasking ability plus effective tasks prioritization,
English B2 - obligatory
Office365 strong skills, Azure - nice to have.
Benefits
On site work in our modern office,
MultiSport card,
english lessons,
lunch card,
PS5 (FIFA) after hours,
MyBenefit cafeteria program,
medical cover.
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