Business/System Analyst

B2B Soft is a world leading SaaS solutions provider primarily focused on the Telecom and  General Retail Industries. Our innovative product suite delivers Omni channel software and  hardware solutions, which leverage Business Intelligence, Artificial Intelligence and Machine  learning.  

Widely recognized as an industry innovator, we service some of the leading worldwide carriers  including Altice, AT&T, Boost, GCI, Metro by T-Mobile, T-Mobile, Tracfone, Verizon &Xplornet Founder led and operated for 15+ years, B2B Soft is headquartered in New York City and  currently employs over 150 associates worldwide. We’re seeking talented, creative individuals to  join our fast paced, rapidly expanding and dynamic team. If you’re looking for a new challenge  with tremendous opportunity for upward mobility at an industry leading tech company, you’ve  found your perfect match!  

Technical skills needed: 

• 3+ years of experience in a role Business or System or Functional Analyst; 
• Proficient in writing functional and non-functional requirements, designing of system and  process diagrams; 
• Knowledge of card payment processing in retail card-present and card-non-present  (eCommerce) environments; 
• Understanding of payment terminals (pin-pad) integrations with ECR/POS; ⦁ Experience in RESTful API design, SOAP protocol; 
• Understanding of architecture of WEB- based application; 
• Knowledge of UML, BPMN; 
• Knowledge of MS SQL. 
• English Upper-Intermediate with good communication and reporting skills; 

Soft Skills: 

• Excellent communication and presentation skills. 

As a plus 

• Knowledge of card tokenization concepts; 
• Knowledge of PCI Compliance requirements; 
• Experience in enterprise software development or finance domain; 
• Experience of successful system integration project;  
• Experience in Microservices architecture. 

Responsibilities 

• As a Business Analyst/ System Analyst, you will be the liaison between the Product and  the Development teams; 
• Work with the Product Management Team on preparation and validation of technical  requirements in User Stories; 
• Accountable for all BA/SA work including creation and delivery of Technical Stories; 
• Participate in communication with the third parties to gather technical requirements on  systems integration; 
• Responsible for creation of technical requirements and solution review with architect; 
• Responsible for keeping up to date technical documentation and conducting knowledge  sharing sessions for internal teams; 
• Review and estimate User Stories with the development team to ensure understanding  what we need to build; 
• Participate and assist product team during PAT/UAT; 
• Participate in analysis and troubleshooting of incidents in production environment.  

Project Description: 

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for  the Telecom Market. 

It provides thousands of retailers with features and functionalities they need to run their  businesses effectively with full visibility and control into every aspect of sales and operations. It is simple to learn, easy to use and as operation grows, more features can be added on. Our system can optimize and simplify all processes related to retail in this business area.  

Few things that our product can do: 

• Robust Online Reporting 
• Repair Management Software 
• 3rd Party Integrations 
• Customer Connect Marketing 
• Time and Attendance 
• Carrier Commission Reconciliation 

As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and  the Development team, have the opportunity to work on a very complex product with microservice  architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and  Customer Support teams to help improve product quality.