Business Continuity Manager
PM
Business Continuity Manager
Atos
Bydgoszcz
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Remote
Atos
At Atos Group, as a global leader in secure and decarbonized digital business technology, our purpose is to help design the future of the information space. At Atos, the future is our choice.
Tech stack
Business Continuity Management
Disaster Recovery
ITIL
Job description
Online interview
Friendly offer
About Atos
Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help shape the future of the information space.
Would you like to be the part of the team that every day makes the world a safer place? Do you have courage to craft the future? Do you like solving puzzles and find challenges exciting?
If so, we have something for you!
What will you do?
The Client Continuity Manager (CCM) ensures that customer’s contractual requirements regarding Business Continuity (BC)/IT Service Continuity (ITSC) and Disaster Recovery (DR) are fulfilled and addressed by continuity plans. Any potential impact on the provision of services to the customer is being analyzed and related threats are adequately assessed and addressed by mitigation actions or corresponding continuity plan(s). The CCM also manages the risk acceptance with the client in case contractual obligation cannot be fulfilled.
Main responsibilities
Client/Account Relationship Management
- Act as focal point for customer / Customer Business Continuity Manager
- Ensure compliance with contract regarding BC/ITSC/DR
- BC/DR Project Advisory and facilitate growth / upselling activities with BC/DR input
BC/DR Process Management
- Align ITSC Process with customer requirements
- Plan and track BC/DR activities as part of the BCM Program
- Create awareness for BCM and ensure people are enabled
- Obtain Lessons learned and plan, initiate, execute and coordinate continuous improvement
BC/DR Delivery
- Perform/moderate Contract Reviews, BIAs and Risk assessment and track actions
- Develop and maintain continuity plan(s) and train all defined stakeholders for these plans
- Plan, develop, prepare and participate in DR Tests to ensure their proper execution and create report
- Participate in RCAs of relevant incidents and drive lessons learnt as part of DR Tests
- Provide BC/DR related input to client and account reports
Risk Management
- Highlight exceptions to policies / standards / baselines / contract
- Maintain Account BCM Risk Register (treatment and maintenance)
- Escalate (systemic) risks without chance of mitigation into IDM organization
Audit Management
- Single point of contact for any audit addressing BC/DR
- Facilitate audit preparation and provide BC/DR related presentations and evidence
- Remediation management of findings and deviations regarding BC/DR
Competencies
Business/Technical Knowledge and Skills
- Business Continuity Management and Disaster Recovery (tests)
- Business related processes, service/product and IT knowledge
- Assessment and analytic methodologies
- Moderation and presentation techniques
- Good knowledge of ITIL
- Knowledge of the relevant standards (ISO31000, ISO22301/BS25999, ISO27000 etc.)
Requirements:
- Experience in operational risk and BC / ITSC / DR management
- Experience in assessments, audits and continuous improvement
- IT background
Personal Skills and Capabilities
- Client focus to understand client’s needs
- Team working to ensure BC / DR solution is developed / implemented across towers
- Good communication skills
- Creative Pragmatism to achieve maximum with given resources
- Flexibility to address right people in alternating circumstances
- Good English and where specifically requested also other local languages
Sounds exciting? Match your experience to needed skills
Boost your career!
What’s in it for you?
- You will improve your qualifications by: individual development plans, budget for development activities, internal and external trainings, the opportunity to participate in conferences and gain international certification.
- We will look after you with a private medical package that includes dentist.
- We support your new-year resolutions with Multisport and OK System cards. If you form a team of sport enthusiasts, you will also get additional funding.
- Do you need new glasses? We will give you 600 PLN reimbursement for buying one.
- You will receive a guaranteed pool of points to be used for shopping, concert tickets or fulfilling other dreams.
- Every month we will subsidize commuting.
- Do you want to improve your language skills? Please, do so with us.
- You will do good in the world by helping others thanks to CSR actions.
- You will have an extra vacation for significant moments.
- We will celebrate and have fun during company parities.
- We will build together a positive work culture.
and more…
What happens next?
- Quick conversation with HR (via phone)
- Interview with a Manager and IT expert
- Feedback (1-5 business days after the interview)
- Work like you want-remotely, in hybrid mode or at our office
Choose your future. Choose Atos.
#TheFutureIsOurChoice
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.