Business Analysis lead & Intake Manager

Aon sp. z o.o.

Intake Manager – Automation Projects

We are seeking an experienced and dynamic Intake Manager to lead the intake, assessment, and prioritization of new automation projects for Aon: a global reinsurance firm. This role involves recording, scoping, and evaluating potential automation initiatives, ensuring alignment with strategic business goals, and managing a team of Business Analysts (BAs) across multiple countries and time zones. The ideal candidate will have strong analytical skills, excellent communication, and a solid understanding of automation technologies and processes.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like:

Intake and Assessment of Automation Projects:

• Lead the intake process by gathering and recording new automation project requests from business units globally.
• Evaluate and scope each project by working with stakeholders to understand requirements, key objectives, and desired outcomes.
• Perform initial feasibility assessments, considering technical constraints, cost, resource availability, and expected business impact.
• Prioritize projects based on value, urgency, and alignment with company objectives, using a consistent framework.
• Ensure projects are well-defined with clear and approved business cases before moving forward to the automation development team.

Stakeholder Engagement & Communication:

• Build strong relationships with business leaders, ensuring their needs are understood and considered in project intake and prioritization.
• Provide clear communication on project status, timelines, and decisions, maintaining transparency throughout the project lifecycle.
• Facilitate regular meetings with global stakeholders to align on priorities, resources, and timelines.

Project Prioritization & Roadmap Planning:

• Develop and maintain a rolling intake pipeline, ensuring optimal allocation of resources for high-priority projects.
• Collaborate with automation and IT teams to align project delivery schedules with available technical capacity.
• Continuously refine the intake and prioritization process to improve efficiency and responsiveness.

Team Leadership & Development:

• Manage and mentor a team of Business Analysts across different countries and time zones, providing guidance on best practices for requirements gathering, scoping, and stakeholder management.
• Facilitate collaboration across the team to ensure consistent processes and documentation.
• Promote a high-performance culture, focused on delivering value through automation initiatives, and providing development opportunities for team members.

Process Improvement & Innovation:

• Identify opportunities to enhance the intake process by leveraging technology, tools, and best practices.
• Promote automation innovations that can drive operational efficiency across the organization.
• Work closely with the Automation Development and IT teams to ensure alignment on strategic technology initiatives.

Skills and experience that will lead to success:

• Ability to manage multiple projects and competing priorities.
• Strong attention to detail and commitment to quality.
• Culturally aware and able to manage global teams.
• Results-driven with a focus on business impact and continuous improvement.
• Bachelor's degree in Business, Information Technology, or a related field. Master's degree is a plus.
• 5+ years of experience in project intake management, automation, business process improvement, or a related field.
• Experience managing Business Analysts or similar roles in a global environment.
• Familiarity with automation tools and technologies (e.g., Appian, RPA, AI, machine learning).
• Previous experience in the insurance or reinsurance industry is an advantage.
• Strong leadership and team management skills, with the ability to lead a distributed, cross-functional team.
• Exceptional analytical and problem-solving abilities, with a talent for prioritizing projects effectively.
• Excellent communication and interpersonal skills, able to work across multiple regions and cultures.
• Strong understanding of business processes, automation technologies, and project management methodologies.
• Proficiency in workflow management tools, automation platforms, and collaboration tools (e.g., JIRA, Confluence, Slack, etc.)

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com 

Please attach CV in English only.