Technical Support
Other
Technical Support
Anixe
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Tech stack
Bash
Python
Ruby
Linux / Unix
XML
Job description
Working on this position you will:
- Proactively look for patterns/schemes that impact development environment effectiveness and provide ongoing feedback to the developer’s team
- Locate and define improvement opportunities, reporting bugs and identify areas to increase efficiency
- Ensure the team is implementing solutions to minimalize bugs or deviations
- Support clients integrating ANIXE solutions, support client’s technical queries
- Take care of the highest quality of relations with our clients
- Build and develop a strong working relationship with our IT team in order to resolve any issues as quickly and efficiently as possible
- Be the XML business expert that uses our internal XML monitoring tool
- Work with product teams to put together a strong development roadmap for the business
- Support changes of new development, managing the changes on the agent’s side and communicate back to the business to ensure everyone is aligned
What we expect is:
- Bachelor’s or master Degree in Computer Science, Information Management and/or min 1+ years’ experience in similar role
- Experience with scripting languages (eg. Bash, Python, Ruby) in use for processes automation
- Good knowledge of XML formats
- Good knowledge of Excel (Pivot Tables)
- Familiarity with databases
- Familiarity with Linux and knowledge of basic commands
- Experience in using statistical packages for analysing datasets
- Experience of statistical methodologies and data analysis techniques
- Ability to collaborate effectively and work as part of a team
- Accountability, proactivity and “Can do” attitude
- Excellent analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
- Ability to identify anomalies and patterns
- Experience in using scripting languages and an awareness and knowledge of industry-specific will be an asset
Perks we offer:
- MultiSport athletic program
- External training, conferences and an internal knowledge exchange cycle (ANIXE Technocracy meetups)
- A kitchen stocked with beverages and sandwiches
- Form of employment convenient for you and flexible working hours
- Private health care
- Foreign languages lessons (English, German, Spanish)
- The company’s corporate library
- Well-communicated location, free parking space nearby and safe place for bikes
- Inspiring team outings and trips
- Welcoming and friendly work environment within a young team