LAN Administrator

Admin

Grabiszyńska 251A, Wrocław

Anixe

Undetermined

Permanent, B2B

Senior

Office

2 358 - 3 329 USD

Net per month - B2B

2 358 - 2 913 USD

Gross per month - Permanent

Tech stack

Windows Server 2008

advanced

Active Directory

advanced

Exchange

advanced

Slack

advanced

Microsoft365

advanced

Atlassian products

regular

Mac OS

regular

TCP/IP

regular

VMware

junior

Linux

junior

Job description

Are you looking for new challenges in the administration of multi-server environments? Work with us!

Join a team of enthusiasts, who focus on quality, efficiency and safety as well. We run technologically advanced projects for the tourism industry. Currently we’re looking for a person who values reliability and can provide fast delivery of high quality services in a repeatable manner and is ready to deal with LAN support mainly.

Our ideal candidate should have:

At least 3 years experience in a desktop support position in similar working environment.
Hands-on experience in implementing and administrating Microsoft technologies like Windows Server, Active Directory, Microsoft365.
Familiarity with network topics: routing, switching, firewalls (Cisco), TCP/IP, VPN Site-to-Site, DNS, DHCP.
Experience with administering of Atlassian products (Jira, Confluence).
Knowledge of backup systems.
Knowledge of virtualization technology (VMWare, VirtualBox).
High communication skills and ability to work in team.
Fluent English and Polish.
Friendly and approachable demeanour striving for top rate customer satisfaction.
Motivation to learn about new solutions and professional development.
“Can do” attitude and fascination with technical novelties.

You key responsibilities:

Provide strong customer service for internal IT teams as well as Business Partners and employees, working closely with the Server and Networking teams.
Keeping asset and change management systems up to date at all times.
Key role in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
Responsible for successful deployment and upgrades of hardware.
Perform computer management and system administration activities.
Proactive management of open incidents, working with technical support teams to gain the fastest resolution based on incident SLA.
Support of the following technology: Microsoft Office products, Windows 10, Mac OSX, Linux, multi-function printers, basic LAN/WAN connectivity.
Daily communication of service business line status.
Updating and writing knowledge base entries when new solutions are established.
Raising awareness of regular repeat incidents.
Raising problem records for investigation.
Security patching.
Keeping all documentation and diagrams up to date and accurate.
Performing all daily checks consistently and resolving issues.