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IT Support Specialist
Support
Altimetrik

IT Support Specialist

Altimetrik
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
B2B, Permanent
Operating mode
Office

Tech stack

    Windows
    regular
    Communication Skills
    regular
    Problem Solving
    regular
    English
    regular

Job description

Job description

Altimetrik is a digital business enablement company. We deliver bite-size outcomes as organizations scale digitalization to accelerate revenue growth without disrupting ongoing business operations. Our practitioners and agile engineering teams create solutions that drive transformation and achieve business goals. With offices across the globe and 4000+ energized practitioners, Altimetrik partners with Fortune 500 and mid-size companies to enhance their agility, empowerment, and success.

We are looking for a Junior/Mid IT Support Specialist that will join our team in Altimetrik Poland.
Partly remote (home office and work in our office in Wrocław).

Requirements:

- Windows
- Good communication skills
- Problem solving
- Good English skills

Daily tasks

  • Taking care of employees' computer and telephone equipment
  • Building and maintaining positive relationships with users
  • Providing top-notch internal support for 150+ employees
  • Supporting in the diagnosis and resolving technical issues
  • Supporting purchasing processes related to IT equipment
  • Reporting equipment issues, monitoring the complaint process
  • Working on improving the IT onboarding process
  • Implementing equipment inventory solutions
  • Managing equipment in remote work
  • Work with the ServiceDesk system

Benefits

  • Private healthcare
  • International projects