Job Description

We are a team that values quality, speed and precision in providing the best solutions for our clients - SalesForce users among the whole organization.

A hybrid work model requires 1 - 2 days a week in the office.

About the team

We are a team that values quality, speed and precision in providing the best solutions for our clients.

We make sure that our clients are comfortable working on a cutting-edge CRM system, which at the same time - with our hands - is fully tailored to their specific needs. We create and maintain solutions for Allegro departments such as Advertising, Delivery Experience, Customer Experience, Commerce and others.

We build processes to support the e-commerce platform for more than 100,000 small and medium-sized Polish and foreign trading companies - we operate on a scale that is hard to find elsewhere in Poland.

Every day thousands of customers contact Allegro, and hundreds of companies are contacted by our sales departments - you can be a part of this process and support Allegro's growth in real terms.

Our multidisciplinary team is made up of Business Analysts, Administrators, Data Engineers, Software Engineers - we all focus on making sure the products we deliver bring measurable additional value to our customers. 

And besides, we are a cool team where we all feel good! #teamChaRM #goodtobehere

We are looking for people who:

• Knows SalesForce CRM platform (Sales, Service Cloud)
• Are experienced in quality testing and reliability of SalesForce product configurations, customizations and extensions used internally to support SF users
• Have knowledge of integration using REST technologies (SOAP and/or Event-driven APIs would be appreciated)
• Are familiar with Apex to write a scripts, debugging JavaScript, write SOQL query (basic knowledge of SOSL would be appreciated)
• Are very familiar with Lightning, Aura Framework components
• Are very familiar with Jira, Postman, Salesforce Workbench tools
• Are familiar with SFDX (would be appreciated)
• Are experienced in creating and maintaining technical documentation
• Are open to feedback and actively share their knowledge and experience
• Speak English at B2 level

Additionally, we offer:

• Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
• English classes that we pay for related to the specific nature of your job
• Laptop with m1 processor, 32GB RAM, SSD - a 16” or 14” MacBook Pro or corresponding Dell with Windows (if you don’t like Macs), two monitors and all other gadgets that you should need
• Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
• A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
• If you want to learn more,  check it out

In your daily work you will handle the following tasks:

• You will assure the quality and reliability of SalesForce product configurations, customizations and extensions used internally to support SF users
• Oversee and own quality assurance against product increments in sprint cycles.
• You will conduct and assist with functional, System Integration Testing (SIT), User Acceptance Testing (UAT), regression and performance testing.
• Write end to end test plans and build test cases for supported integrations and applications 
• You will support the solutions on production, test software in collaboration with product owners and vendor company 
• You will participate in the design, creation, and deployment of SalesForce processes
• You will share knowledge with team members, supports mid and junior engineers and product owners in SalesForce maintenance

Why is it worth working with us:

• We develop and maintain Sales and Service Cloud on two instances: Allegro and eBilet
• We use Apex, Javascript 
• The team connected with CRM consists of 23 people who are passionate about SalesForce having many certifications
• With our solutions we support about 2 thousand internal SalesForce users from departments such as Advertising, Delivery Experience, Customer Experience, Commerce and many Allegro Clients and Merchants
• To match the scale SalesForce is integrated with numerous internal tools, GCP database
• We support the pursuit of SalesForce certifications and are pleased with every point earned on the Trailhead platform