Ruby Software Engineer

Are you excited to build your own products and develop new features? Then join us as a Ruby Software Engineer. As a team, we are here to help automate and manage communication within a self-developed Customer Relationship Management tool. 

At AirHelp, communication with airlines and customers are vital to our processes. In addition to expanding the ways we communicate, our team also automates major parts of our communication flow to free up our consultants from handling boring or repetitive tasks.

The ultimate goal of AirHelp engineering is to automate most of the processing. 

What you can expect from us: 

• We build code that is elegant and efficient, with a well-architected framework designed to solve problems.
• We ship code to production on a daily basis.
• We write tests.
• We have a lot of autonomy in selecting and adjusting the process of software development.
• We develop a product that really matters and receives great feedback from the market.

We offer an opportunity to develop in various functional areas and technologies including Ruby/Rails, Go, Python, PostgreSQL, ReactJS, AWS, Docker, Kubernetes, git, Terraform, AWS Lambda.

What you’ll do:

• Build new services and enrich existing ones.
• Write code that is easy to test and manage, scalable, testable, and work reliably in cloud infrastructure.
• Review code of your team members.
• Design a solutions architecture.
• Promote engineering good practices across our organization.
• Actively participate in all stages of the project development life cycle.
• Impact the direction in which product should be developed.

Ideally, you’ll bring with you:

• Very good knowledge of Ruby and Ruby on Rails (Go will be considered a plus).
• Good knowledge of relational databases (PostgreSQL preferred).
• Knowledge of modern design patterns and ability to use them in practice.
• Knowledge of the infrastructure your code runs on (AWS preferred).
• Experience in test-driven development.
• High level of ownership and responsibility.
• Ability to understand complex business cases and translate to the working software.

Perks and benefits:

• Internal training programs and knowledge-sharing events.
• Personalized progression plan.
• Access to mindfulness and wellbeing platform (Mindgram).
• Language classes.
• Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy.
• Life Insurance.
• MacBook Pro.
• Unlimited, free use of AirHelp's services.
• Work from anywhere for 4 weeks a year.
• Annual travel allowance.
• Team days.
• Events and parties.

About AirHelp

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2 million passengers in receiving their rightful compensation, and we've protected over 4.9 million travelers through our membership program, AirHelp Plus. With a global team of 400 AirHelpers speaking 18 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating for fair air travel rights through APRA.