IT Business Analyst

About Us

Since 1998, Adrentech has been building applications for cable operators that drive revenue and improve customer service.

Position Description:

• Elicit and document customer business requirements and process flows
• Identify, analyze, and prioritize client processes, and document technology requirements
• Work with developers to turn the business requirements into technical requirements
• Train client end users on new functionality
• Manage project deliverables
• Prepare project status updates, including client presentations and demonstrations
• Provide Production support by recording and prioritizing bug fixes and enhancement requests and managing customer expectations
• Resolve technical issues
• Move processes from test to production environment, and provide post-installation support

Additional and/or Desired Requirements:

• Process driven and customer focused
• Ability to develop a technical process and perform analysis and/or specify an integrated solution between systems
• Excellent communication and interpersonal skills
• Experience implementing and supporting web-based enterprise application systems in a functional capacity
• Experience in Manual Testing
• Communicative English (B2/C1) spoken and written

We offer:

• Work in international environment
• Paid vacation (21 days per year)
• Flexible work time
• Team integration events
• Office located in Cracow old town
• Playroom
• Access to private gym and sauna
• Hybrid work operating mode