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Backend Developer
Other
Ada Support

Backend Developer

Ada Support
Toronto
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office

Tech stack

    REST
    regular
    API
    regular
    query optimization
    regular

Job description

Job description
As a Backend Developer, you'll have a massive impact on Ada Support as we continue to grow. You will be integral in building features and improving the foundation of our product, impacting millions of end-users.

Responsibilities
  • Build incredible new features for our rapidly maturing AI product
  • Rearchitect poorly performing API routes and functions
  • Continue to enhance our automated testing tools
  • Mentor and coach junior API developers
  • Split off functionality into separate services when it makes sense
  • Uphold and contribute to our development team's standards

About You
  • Strong understanding of vand experience with API design
  • Familiarity with best practices for code in distributed systems
  • Async task queues, query optimization, n+1 query avoidance, etc.
  • Refined spider sense for spotting problems during code review
  • Appreciation for quality and agility, and the wisdom to find the right balance

About Us
  • Ada Support is the leading provider of AI customer support chat bots, automating millions of conversations per month for clients such as TELUS, Coinbase and Shopify. Ada provides a simple and powerful authoring environment, cutting edge machine learning, and lightning fast deployment. By reducing touch points through Ada's automation, mid-market and enterprise companies are able able to improve their customer experience, dramatically reduce costs, and increase their support team's productivity
  • We are located at Queen & Spadina in downtown Toronto. As a member of our team, you will experience great health benefits, teammates committed to self-improvement, and access to a strong network of mentors and entrepreneurs.
  • Our team believes in kindness, curiosity, and authenticity. We trust each other and take great pride in the craft of our work.