DevOps Manager

JOB SUMMARY

As IT Manager - DevOps, you will be responsible for a team of DevOps Engineers who are playing a key role in our custom software development projects- The DevOps team works closely with Cloud Platform Engineering teams, Infrastructure Architects, IT Senior Management to establish and maintain efficient CI/CD practices, supports the Product teams with DevOps competencies including scripting, automating environment setups, software deployments.

ROLES AND RESPONSIBILITIES

• Lead a global team of 15 DevOps engineers distributed over different geographies towards the success of different initiatives
• Oversee the activities of each individual in the team, providing prioritization in alignment with management priorities
• Manage workload, task assignment, track work progress
• Manage staffing levels according to project needs
• Oversee 24/7 support schedule for critical systems
• Escalate issues in a timely manner to upper management
• Performance management of team members (yearly performance appraisals, hiring, firing)
• Develop and implement the DevOps and DevSecOps strategies, aligning it with the company's IT goals and objectives
• Establish and maintain best practices for infrastructure automation, continuous integration, and deployment (CI/CD), monitoring, and release management
• Implement a Community of Practices (CoP), evangelizing the best practices in different DevOps areas, such as deployment methods, branching strategies, etc.
• Drive automation initiatives to streamline operational tasks, including infrastructure provisioning, release notes, configuration management, and deployment processes
• Implement and track DevOps metrics
• Implement strategy to reduce technical debt
• Ensure DevOps guidelines are up to date
• Stay up to date with industry trends, emerging technologies, and best practices related to DevOps, CI/CD, and infrastructure automation. Proactively propose and implement innovative solutions to optimize software delivery and deployment
• Compliance with regulatory requirements, Security policies, and SOX related activities
• Ensure high level of adherence to all company policies and procedures (i.e., Security, Health, Safety, and Quality).
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to PPG or customer-specific
• Ability to work effectively under pressure with changing priorities and deadlines
• Understand and embrace IT strategic direction
• Project management as required

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience
• Minimum of 4+ years of experience as a Developer and/or DevOps engineer
• Minimum of 2+ years leading DevOps teams including setting roadmaps, running agile processes, performance management, conflict resolution, and career development
• Strong experience and proficiency with DevOps tooling - containers, scripting, source control, and workflows using Docker, Kubernetes, Terraform, Git, Azure DevOps
• Strong experience and proficiency creating, enhancing, and maintaining CI/CD processes and tools in Azure Pipelines
• Experience driving change across organizations as it pertains to the culture of DevOps
• Strong understanding of monitoring and logging management (e.g., App Insights, Prometheus, Grafana)
• Strong experience in software development methodologies including Agile, Waterfall
• Demonstrated leadership experience
• Project management experience
• Interpersonal skills in working with the management and technical teams in a “self-starter” role
• Excellent written and verbal communication skills
• Strong attention to the detail

ADVANTAGE

• Agile project experience
• ITIL experience
• Experience with working in a well-established DevOps environment
• DevOps certifications (e.g., AWS DevOps Engineer Professional, Microsoft DevOps Engineer Expert)
• Facilitating road-mapping workshops
• Familiarity with custom software development toolset