Collaborate with process teams and system owners in understanding requirements to develop robust and complete technical specifications.
Work with business process owners to develop ABAP code and troubleshoot issues.
Design solutions in accordance with standard design principles and conventions.
Adopt best practices in all aspects of ABAP development.
Create and Maintain documentation on all development objects.
Escalate cross functional issues and/or significant technical challenges as appropriate.
Research issues on OSS and SCN forums and apply Manual OSS Notes
Provide advice and guidance on 3M standards and best practice and development techniques
Problem solving issues and providing timely responses and solutions as required.
Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
Executing unit test procedures and scenarios to ensure meeting requirements.
Supporting the Operational Teams during the UAT and rollout phases
Participate in crisis meetings with cross functional IT team to resolve critical application issues.
Produce metrics for support activities.
Investigate application issues to determine root cause.
Resolve application related incidents escalated from Business and process areas and Service Desk teams
Communicate and work with support users as necessary to resolve application errors
Escalate incidents, as necessary, to the appropriate team or vendor, while actively retaining ownership of the incident on behalf of the users. Notify users of resolutions.
Seek opportunities to develop and maintain knowledge of business processes, application functionality, configuration and administrative activities
Help with regular reviews and analysis of incident management data to highlight causes of frequent or high impact failures and suggest preventative action
Recommend operational continuous improvement opportunities, service efficiency initiatives, and business process improvement to better serve business needs
Meet agreed upon service levels and budgetary guidelines defined in the Service Level Agreement
Provide operational support, working to ensure production systems and devices are online and available; this includes non-business hours on-call support
Requirements:
Bachelor’s degree or higher from an accredited institution
Minimum of 2-4 years of recent ABAP development and support experience
Fast learning and well developed analytical thinking, design thinking and problem solving skills
Experience in working in an global environment
Excellent English skills
Nice to have:
SAP Certified Development Professional – ABAP with SAP NetWeaver 7.0 or later
Strong technical skills in all areas of the ABAP workbench including List, Interactive and ALV reporting, BAPIs, Enhancements (BADIs, User Exits, Enhancement Framework), Adobe Forms, Dialog Programming, Analyzing ABAP logs/dumps and Workflow
Development experience with SAP modules – SD, FI, CO, MM, PP, WM, QM, EWM, TM, HCM, CRM
Knowledge in Fiori, SAP UI5 Programming, SAP ODATA and SAP WebIDE
Must have the ability to work with limited supervision and exhibit a strong sense of urgency
Strong conceptual, analytical, problem-solving, troubleshooting and resolution skills with an emphasis on Advanced ABAP debugger skills to support quick turnaround of analysis and issue resolution.
In-depth knowledge of SAP IDOC/ALE and EDI integrations.
Object Oriented Programming (could be required as we are applying the forms control framework)
Workflow development experience.
Experience working in a regulated environment (SOX, FDA, etc.)
Excellent presentation, interpersonal, written and team collaboration skills
Relationship building skills with counterparts at SAP and other partners
Offer:
Attractive compensation
Private medical care
Life insurance
Retirement scheme
Multisport card
Opportunity to work globally as part of an international organization
Work in a dynamic, respectful, inclusive and friendly environment with open door policy
Unique organizational culture focused on collaboration and problem solving