Network Engineers Wanted!
Are you passionate about cybersecurity? Do you thrive in dynamic environments? Our client, a global leader in cybersecurity, is seeking enthusiastic and driven Network Engineers to join their team. As a Network Engineer, you'll play a crucial role in ensuring the timely resolution of L2/L3 tickets, providing technical support to customers worldwide.
Responsibilities:
- Provide post-sales technical support via phone, email, and web, resolving L2/L3 tickets efficiently.
- Record, track, and resolve support cases, ensuring timely follow-ups.
- Diagnose and tackle complex technical issues with fault isolation and root cause analysis.
- Contribute to user documentation and technical marketing collateral.
- Collaborate cross-functionally to review product issues and provide feedback.
- Reproduce and qualify critical customer issues.
- Stay abreast of software release and bug cycles.
Requirements:
- A Bachelor’s or Master’s degree in a relevant field.
- Minimum 2 years of hands-on experience in understanding, implementing, administering, and troubleshooting network infrastructure devices. This includes firewalls, routers, switches, wireless access points and controllers, and monitoring applications.
- Proficiency in network protocols: SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD.
- Hands-on technical experience with VPN technologies such as IPSEC, SSL VPN, WebVPN, AnyConnect, and DMVPN.
- Familiarity with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, and authentication and authorization technology.
- Proficiency in Routing & Switching protocols (OSPF, BGP, VLAN, STP).
- CCNA certification or equivalent knowledge.
- Excellent English communication skills.
Benefits:
- Stable full-time employment.
- Monthly lunch subsidy.
- Co-financing for remote work costs (hybrid model).
- Private Medical Care (Luxmed).
- Training package and access to e-learning platforms.
- PCNSE Certification opportunity.
- Dynamic development within a global organization.
- Collaboration with reputable companies and top-quality products.
If you're ready to take your career to the next level in a dynamic and globally renowned cybersecurity company, apply now and become part of our Client team!
*Presented salary ranges according to Cpl CEE Salary Guide 2024 and other data available on the market.