Sr. Site Reliability Engineer

About Us

Visa is a global leader in payments technology, enabling transactions between consumers, merchants, financial institutions, and governments in over 200 countries and territories. The company is committed to delivering secure, reliable, and innovative payment solutions worldwide.

At Visa, you have the opportunity to create real impact—working on meaningful challenges, developing your skills, and contributing to solutions used globally.

Job Description

The Senior Platform Engineer is a senior individual contributor within the SRE Tribe, responsible for developing and maintaining a containerized platform supporting critical workloads.

This role focuses on platform reliability, resilience, and automation, ensuring infrastructure is designed and operated according to SRE and cloud-native best practices.

You will act as a technical expert, contributing hands-on while influencing cross-team initiatives—especially in infrastructure automation and orchestration at scale.

Work Model

• Remote position (with occasional presence in a Visa office if required)

Key Responsibilities

Platform Ownership & Reliability

• Own the full lifecycle of platform components (design, provisioning, upgrades, decommissioning), including:

  • Cloud infrastructure

  • Kubernetes clusters and services

  • Networking, ingress, and service discovery

  • Service Mesh and data-plane components

• Ensure resilience using SRE principles:

  • Fault isolation and graceful degradation

  • Capacity planning and saturation control

  • Reduction of operational toil

• Identify and mitigate reliability risks to improve platform stability

Infrastructure Automation & Orchestration

• Design and implement infrastructure bootstrap processes:

  • Automated provisioning of clusters and environments

  • Repeatable platform setup and teardown

  • Dependency-aware orchestration across cloud and Kubernetes layers

• Promote Infrastructure-as-Code and GitOps approaches:

  • Reproducible and auditable platform components

  • Automated, testable, and reversible changes

  • Minimal manual intervention

• Identify automation gaps and drive improvements reducing operational risk

SRE Practices & Operational Excellence

• Apply and promote SRE best practices:

  • Clear ownership and runbooks

  • Participation in on-call rotations

  • Incident response and post-incident reviews

• Improve operational efficiency:

  • Simplify maintenance and day-2 operations

  • Standardize upgrade and rollback strategies

  • Reduce MTTD and MTTR

• Ensure compliance with security and internal standards

Qualifications

Technical Skills

• Strong hands-on experience with:

  • Public Cloud platforms (AWS preferred, Azure)

  • Kubernetes at scale (production environments)

  • Service Mesh (e.g., Istio, App Mesh, Linkerd)

• Strong understanding of:

  • Observability and Golden Signals

  • Incident management and on-call practices

  • Infrastructure as Code (Terraform)

  • Cloud-native microservices architecture

Additional Skills

• Strong communication and collaboration skills

• Ability to work across teams and drive technical initiatives

Additional Information

Visa is an equal opportunity employer and considers all qualified applicants in accordance with applicable laws and regulations.