Scrum Master/Agile Coach

Your responsibilities:

• Coaching and Guiding the Scrum Team: Provide guidance and support to the Scrum Team, helping them understand and implement Scrum practices and principles. Assist the team in self-organization, cross-functionality, and achieving their goals.

• Facilitate effective collaboration among team members, stakeholders, and product owners to maximize the value delivered by the team.

• Servant Leadership: Embody the principles of servant leadership. Support the team by serving their needs, facilitating their growth, and advocating for their best interests. Lead by example, demonstrating the values and mindset of Agile and Scrum.

• Monitor, report, analyze and escalate on day-to-day operational execution of the signed Statement of  Work  with the vendors. Ensuring service delivery meets the business requirements and performs to agreed SLAs. Drive continuous performance improvement (identify gap across competencies and suppliers, collaboration and follow up with other products, etc).

  
  

We are looking for you, if you have:

• A deep understanding of the Scrum framework, its principles, values, and practices. This includes knowledge of Scrum roles, artifacts, events, and their interdependencies.

• Proficiency in facilitating meetings, workshops, and discussions effectively. Competence in resolving conflicts and addressing challenges within the team or with stakeholders. Able to facilitate constructive conversations, encourage open communication, and find win-win solutions.

• The ability to coach and mentor team members, product owners, and stakeholders in Agile practices and Scrum processes. This includes guiding individuals and teams towards self-organization, continuous improvement, and high performance.

• Knowledge of relevant metrics and reporting techniques to monitor and track team progress, velocity, and other performance indicators. Familiarity with continuous improvement practices, such as retrospectives, to drive team learning, adaptability, and optimization.

• Proficiency in using Agile tools and techniques that support Scrum practices, such as Kanban boards, burndown charts, and collaborative platforms.

• Preferably have at least one Scrum Certification like scaled certification (SAFe 5, SCRUM Master),  PSMI, AGILE PM, etc.

• Knowledge and experience on SLAs and KPIs tracking, defining dashboards to track SLAs and KPIs

• Significant experience working with virtual teams in a cross-functional organization.

• Demonstrates customer, quality, cost, and delivery focus.

We offer:

• Participation in interesting and demanding projects.

• A great, non-corporate atmosphere.

• Possibility to work remote or hybrid (2 days per week from the office).

• Flexible working hours.

• Opportunities for development and promotion.

• Attractive package of benefits.

We reserve the right to contact the selected candidates.