Senior GDS Travel Agent

About TPConnects

TPConnects is a SaaS and cloud technology company and is part of Flight Centre Travel Group (FCTG), providing solutions for the airline and travel industry. We have a vibrant, multicultural team and we celebrate and recognize our talents. We are a rapidly growing 140+ strong employees' company, headquartered in Dubai, UAE. We help airlines and travel agencies distribute retail travel products through solutions built and aligned to the industry vision of Modern Airline Retailing using IATA’s New Distribution Capability (NDC) Standard. We are IATA certified in the areas of ARM, One-Order and IFG. Our goal is to provide solutions that provide time and value to market without the constraints of legacy systems. Join us to be at the forefront of changes that are happening in our industry. Read more about us at www.tpconnects.com.

Summary

We are seeking a detail-oriented and quality-driven Senior GDS Travel Agent with experience in the travel domain. You will play a crucial role in ensuring our travel platform and systems operate with accuracy, efficiency, and reliability. Your role will involve hands-on testing, collaborating with cross-functional teams, and validating that travel-related products and features meet both technical and business standards.

Role Title

Senior GDS Travel Agent

Role Location

Dubai, UAE or Warsaw, PL

Key Responsibilities:

• Perform functional, regression, and exploratory testing of travel-related software features (e.g., booking engine, fare rules, itinerary systems).
• Identify, document, and track bugs; work closely with developers and product teams to resolve them.
• Validate accuracy of travel rules, fare logic, and pricing workflows across B2C and B2B use cases.
• Ensure GDS integration (e.g., Amadeus, Galileo) works seamlessly across all flows.
• Execute test cases manually and/or through automated scripts where applicable.
• Maintain and improve QA documentation, test plans, and release checklists.
• Stay informed on airline policies, travel tech trends, and changes in global distribution systems that may impact product logic.

Requirements:

• Experience as a travel agent in the travel tech industry.
• Strong understanding of GDS systems (e.g., Amadeus, Travelport, Sabre).
• Familiarity with bug tracking and test case management tools (e.g., Jira, TestRail).
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to work independently and manage priorities in a fast-paced environment.

Preferred Qualifications:

• QA certifications such as ISTQB.
• Knowledge of API testing or automation tools (e.g., Postman, Selenium).