Product Manager

About TPConnects

TPConnects (TPC) is a leading SaaS Travel Technology company headquartered in Dubai, UAE. Since our founding in 2014 we’ve been at the forefront of revolutionizing airline retailing and distribution, empowering airlines and travel agencies to offer seamless booking and servicing experiences with dynamic personalization capabilities.  

We are proud to support the industry’s shift toward Modern Airline Retailing through solutions built on IATA’s New Distribution Capability (NDC), One Order, ARM, and IFG standards. Our mission is to deliver flexible, innovative technology that adds value and accelerates time to market — free from the limitations of legacy systems.  

With over 160 team members representing more than 20 nationalities across 14 countries, including 140 based in Dubai, we foster a vibrant, multicultural environment where talent is recognized and celebrated.  

Join us to be part of a fast-growing, future-focused company shaping the next generation of travel technology. 

Job Description

Summary

As a Product Manager in the Product Team, you will be using your knowledge and experience to relentlessly explore opportunities to generate value for your customers and for TPConnects. You have previously worked in the airline or travel domain and have an excellent understanding of the airline business domain covering distribution, pricing, sales and servicing. In order to be successful in your role, you have strong communication and collaboration skills that will allow you to clearly articulate the needs of your customer. 

Role Title

Product Manager

Role Location

Warsaw, Poland

Key responsibilities

• Perform analysis and research on viability of new product features to benefit our platform.

• Manage the refinement of new product features (or enhancements to existing product features) ensuring contributions and inputs from all stakeholders covering customers and technical resources (including architecture and engineering).

• Clearly articulate the scope and acceptance criteria of new product features, together with the key outcomes that are expected to be achieved and how these will be measured.

• Manage a prioritized backlog of product features and ensure they are in a Definition of Ready state, so that it can be taken up in the development lifecycle process. Prioritization techniques should aim to deliver value at the earliest opportunity whilst considering overarching capacity guardrails.

• Understand the product features and how these can be transitioned into Minimum Marketable Features (MMF) and/or Minimum Viable Products (MVP).

• Applying strategic thinking to contribute to the vision and roadmap of the products in your remit and communicate them effectively and compellingly to internal stakeholders, partners, and customers.

• Ensure that the finalized and developed product features meet the acceptance criteria that were originally defined.

• Validate and measure the success of the product feature and draw conclusions from these measurements to identify further opportunities.

• Upskill peers and colleagues by sharing your experience and domain knowledge.

• Empower the squad members with ownership and autonomy to achieve goals and meet deadlines.

• Help drive the team to adhere to various Agile events (namely Sprint Plannings, Daily meetings, Refinement sessions, Retrospective meetings).

Skills and competencies

• Minimum of 5 years of experience in the airline/ travel domain with detailed knowledge of airline distribution.

• Knowledge of JSON, XML APIs and Postman.

• Worked in Agile environments with associated tools like JIRA and Confluence.

• Analytical skills with excellent attention to quality and detail.

• Strong verbal communication skills combined with excellent writing and presentation skills to formulate Product Features/Requirements that are clear and understandable by both customer and technical engineering teams.

• Strong interpersonal skills to facilitate and collaborate with others to achieve desired outcomes.

• Self-organizing with ability to handle multiple streams of work.