Network Security Operations Engineer (L3)

Sunscrapers is a technology consultancy that empowers finance and healthcare leaders to succeed by leveraging cutting-edge software, data, and AI.

We combine world-class engineering, deep industry expertise, and proprietary know-how to deliver innovative, high-impact solutions. Specializing in software engineering, DevOps, data engineering, and data science, we design and build AI-powered data platforms and web applications tailored to each client’s unique needs.

Trusted by over 60 clients across the US, UK, and beyond, we consistently maintain a 4.9/5 client satisfaction rating, with partnerships averaging five years or more.

The project:

We are carrying out the project for our client, an American private equity and investment management fund - listed on the Forbes 500 list - based in New York.

Role Overview: The Network Security Operations Engineer L3 is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery.

Key Responsibilities:

1. Provide L3 Operational Support for complex operational issues, troubleshoot and resolve issues.
2. Design, configure, and manage advanced network security solutions, including Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security capabilities.
3. Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation.
4. Employ infrastructure-as-code (IaC) and automation techniques, particularly Terraform, to streamline the provisioning, configuration, and management of network security tools and environments.
5. Conduct in-depth analyses of network traffic patterns and security logs with SIEM tools (e.g., Splunk).
6. Support Network Security Infrastructure focusing on patch and lifecycle management.

IMPORTANT: The job requires as much coverage as possible in the East Time Zone (NY)

What's important for us?

1. At least 7 years of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements.
2. Experience with Zscaler ZIA & ZPA, Palo Alto Firewalls
3. Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), and Tufin/Algosec (Firewall Orchestration)
4. Hands-on experience with public cloud providers (AWS preferred) and cloud infrastructure management.
5. Experience with infrastructure-as-code frameworks (e.g., Terraform Cloud) or ability to write automation scripts and web services (Python, Bash).
6. Strong understanding of network protocols and information security best practices.
7. Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems.
8. Experience with SIEM (Splunk) technologies, event correlations, query management, and custom detections or experience with observability platforms (Grafana)
9. B.S. in Information Technology, Computer Science, or a similar technical program.

Soft Skills:

1. Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
2. Strong analytical, problem-solving, and excellent documentation and organization skills.
3. Ability to self-organize, prioritize activities independently, and manage uncertainty effectively.
4. Experience managing stakeholder expectations in the delivery of projects.
5. Adaptability and continuous learning: proactive approach to self-education and flexibility to pivot strategies in response to new information or changing environments.
6. Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation.

What do we offer?

1. Working alongside a talented team of software engineers who are changing the image of Poland abroad
2. Culture of teamwork, professional development and knowledge sharing (https://www.youtube.com/user/sunscraperscom)
3. Flexible working hours and remote work possibility
4. Comfortable office in central Warsaw, equipped with all the necessary tools for conquering the universe (Macbook Pro, external screen, ergonomic chairs)

Sounds like a perfect place for you? Don’t hesitate to click apply and submit your application today!