Technical Support

SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. Founded by David Natroshvili, the company pioneered the crash game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. With over 50 million monthly active players, SPRIBE is now one of the most influential players in the market. Strategic global partnerships with iconic brands like UFC, WWE, and AC Milan reflect the company’s bold vision for international growth, with a particular focus on expanding its footprint in the UK and other key markets.We're hiring a Technical Support to help us build the future of iGaming.

Requirements

• Analytical mindset

• Understanding of client-server architecture

• Basic knowledge of Relational DBs

• Experience with REST API/JSON will be a plus

• English - Intermediate (writing and verbal communication skills)

Responsibilities

• Investigate and supply analysis to fix application/configuration issues (improper configuration/deny of services etc.) troubleshooting of B2B customers issues

• Creating and maintenance integration processes with new customersSupport customers during the “go live” process

• Respond to customers’ inquiries relating to information, product functionality, and issues

• Assisting in developing support documentation for partners

• Supporting Java applications

  
  

  Support Schedule: Our support team operates 24/7, it means that our employees covering night, evening, and early morning shifts to provide comprehensive assistance to our clients.

Would be a plus

• Experience in technical support

Work conditions

Why join SPRIBEFlexible work modelWork from our modern offices in Warsaw or Tbilisi, or remotely if you're based in another city — we support your comfort and productivity wherever you are.Top-tier equipmentWe provide and deliver all necessary corporate hardware so you can start strong from day one.Generous paid time offEnjoy 26 business days of paid vacation annually, plus paid sick leave — because we value your well-being and work-life balance.Health & wellness supportOur benefits catalog lets you choose what matters most:-Gym membership compensation-English language courses-Medical insuranceCelebrating your momentsWe recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.Global team eventsTwice a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.