IT Systems Administrator

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.
 

The IT System Administrator in this role will provide technical expertise and maintain the overall operation of computer systems and networks, thus supporting all internal clients within the organization. 

Skywise operates multiple offices and sites supported by on premise and cloud systems. It is a primary Windows Server environment, with industry leading tools in place for monitoring, security, and management of servers and clients. As a part of the Airbus family, Skywise employs world class security tools to ensure the safety of our users and data.

Responsibilities:

• Maintain the IT infrastructure of the Gdansk office to ensure smooth, reliable operation of systems and services.

• Act as Level 2 - 3 support for users, applications, and workstation issues after triage, as part of a team supporting approx 150 employees.

• Administer workstation management tools including SmartDeploy for provisioning and NinjaRMM for configuration management and monitoring.

• Administer identity access management systems including Active Directory, Entra ID, and BeyondTrust PAM.

• Create SOP documentation for Level 1 support team to move processes to them.

• Maintain the Gdansk hardware lifecycle, including procurement, deployment, and decommissioning of endpoints.

• Maintain inventory and asset configuration process and documentation.

• Manage third-party vendors.

• Interact with other team members from different countries.

Must-Haves: 

• 8-10 years’ experience 

• Advanced knowledge of Windows Server (2016+) / desktop OS (Windows 11)

• Advanced knowledge of identity management in a hybrid Active Directory / Entra ID environment.

• Experience with Google Workspace administration

• Experience with scripting languages including powershell.

• Managing endpoint lifecycle including creating and maintaining master images of endpoints.

• Experience with Remote Machine Management for configuration management endpoints.

• Knowledge of LAN/WAN networking

• Knowledge of AWS hosting an asset

• Must be reliable, responsible and a self-starter.

• Demonstrated ability to work independently and prioritize effectively.

• Excellent communication, organization and teamwork skills in a fast-paced setting.

• English proficiency in a technical environment

Qualifications:

• Successful completion of college associate or bachelor’s degree in an information technology field or equivalent work experience

What We Offer: 

• Stable, full-time employment contract

• Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)

• Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)

• Co-funding for meals and commuting 

• Access to the latest knowledge and technologies enabling professional development 

• Opportunity to work on international projects and collaborate with global teams, including occasional international travel

• Private medical coverage 

• Sport card 

• Mental health support platform 

• Life insurance 

• Employee Stock Ownership Plan

• Employee referral program bonus (5000 PLN) 

Recruitment Roadmap:

• Intro with HR

• Technical interview 

• Final interview with HR Business Partner

• Offer

Selection and Hiring Commitment 

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

Skywise Gdansk is operating within the Airbus Helicopters Polska Structure. 

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: talent@skywise.com.