IT Operations Engineer / Cloud System Administrator

We are looking for a IT Operations Engineer / Cloud system administrator for long-term cooperation to join our client's team, carrying out a project for one of the EU institutions in Luxembourg.

The IT Operations Engineer / Cloud system administrator will contribute to achieving gold-standard operational excellence through proactive system monitoring, quality-of-service (QoS) management, and structured operational processes.

Resposibilities

• Set up and maintain best-practice IT operations processes ensuring reliability, scalability and security of cloud-based systems.

• Select, configure and operate a QoS tool integrating all relevant operational data (logs, dashboards, monitoring systems, alerts, etc.).

• Define, document and maintain operational procedures for daily monitoring, incident handling, release management and escalation.

• Monitor cloud services (Azure) daily; identify, investigate and resolve performance, availability and security issues.

• Generate concise, periodic management reports summarizing system QoS, incidents, corrective actions and improvements.

• Maintain a continuously updated log of recommendations to improve stability, resilience and performance of systems.

• Collaborate with developers to enhance observability by defining clear monitoring guidelines and required metrics in application code.

• Manage operational notifications and compliance tasks issued from Azure and ensure alignment with Commission security standards.

• Propose and implement automation of monitoring, alerting, and operational procedures where appropriate.

Skills and knowledge

• Proven experience administering and operating systems in a cloud environment (preferably Microsoft Azure).

• Solid understanding of cloud infrastructure, networking, virtualization, and Linux system administration.

• Proficiency in scripting and automation (e.g. Bash, PowerShell, Python, Terraform, or similar).

• Strong knowledge of monitoring tools, dashboards, and log aggregation systems.

• Good understanding of security, compliance, disaster recovery and high-availability principles.

• Analytical and problem-solving skills; ability to quickly diagnose complex operational issues.

• Ability to write clear technical documentation and concise management reports.

• Strong communication skills and ability to collaborate with development, security and management teams.

• Adaptability to evolving technologies and operational tools.

Specific expertise

• Demonstrated operational experience with Microsoft Azure IaaS and PaaS.

• Hands-on expertise in Docker and Kubernetes operations.

• Practical experience with QoS/monitoring tool integration (e.g. Azure existing tools, Prometheus, Grafana, Elastic Stack, Datadog, or equivalent).

Certification

• Microsoft Azure Fundamentals or equivalent cloud certification required.

• Additional certifications in DevOps, ITIL v4 Foundation or Kubernetes administration (CKA/CKAD) are considered assets.

Offer

• B2B contract via SHIMI Poland

• On-site set-up in Luxembourg (relocation)

• Rate: 600 EUR/MD

• Project start: ASAP