Senior Engineering Manager

Ready to be a Titan?

The Engineering Leadership team at ServiceTitan is responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities. 

As we accelerate our investments in AI-powered initiatives, we are looking for a Senior Engineering Manager who can lead high-impact teams, operate effectively in ambiguity, and guide the design and delivery of scalable, cross-cutting systems that span multiple domains.This role is ideal for a senior leader who combines strong people leadership with deep technical judgment, and who thrives in environments where speed, clarity, and accountability matter.

What You’ll Do:

People & Team Leadership

• Establish clear, outcome-driven professional development plans with milestones for engineers and managers.

• Provide ongoing coaching through 1:1s, feedback, and active mentorship, raising the bar on both technical and leadership excellence.

• Build a strong team culture grounded in ownership, trust, psychological safety, and continuous improvement.

• Attract, hire, and retain top engineering talent in close partnership with Recruiting.

• Grow future technical and people leaders by creating opportunities for increased scope, ownership, and impact.

Technical & Systems Leadership

• Guide teams in the design, evolution, and operation of scalable, reliable, and maintainable systems, especially in areas spanning multiple services and product domains.

• Act as a senior technical leader who can dive deep into architecture discussions, review designs, and help teams navigate complex technical trade-offs.

• Ensure high standards of engineering quality, including system reliability, performance, security, and operational excellence.

• Balance short-term delivery needs with long-term technical health, actively managing technical debt and platform evolution.

Execution & Delivery

• Own delivery outcomes for your teams across discovery, design, implementation, and production.

• Build, communicate, and continuously refine a clear technical and execution roadmap aligned with business and product goals.

• Drive clarity in ambiguous problem spaces by breaking down complex initiatives into actionable plans with measurable outcomes.

• Identify risks early, unblock teams, and make timely decisions to maintain momentum in fast-moving environments.

Cross-Functional & Cross-Team Collaboration

• Partner closely with Product, Design, Data, and other Engineering teams to deliver cohesive, end-to-end solutions.

• Coordinate effectively across multiple teams and stakeholders, aligning dependencies and resolving conflicts to optimize for speed and impact.

• Communicate clearly and regularly with senior leaders, providing crisp updates on progress, risks, and trade-offs.

• Foster strong collaboration across ServiceTitan, especially when working on initiatives that cut across existing systems and ownership boundaries.

​What You’ll Bring:

• 7+ years of experience managing software engineering teams, including senior engineers and/or managers.

• Strong technical background with experience designing and operating complex, distributed systems used at scale.

• Proven ability to lead teams through ambiguity, balancing urgency with sound technical decision-making.

• Experience coordinating work across multiple teams, domains, or systems, aligning stakeholders toward shared outcomes.

• Excellent written and verbal communication skills, with the ability to translate complex technical topics to diverse audiences.

• Demonstrated track record of delivering high-impact, business-critical initiatives end-to-end. 

  
  

Ideal Candidates Also Have

• Experience with Microsoft .NET technologies (C#, ASP.NET, Web APIs) and SQL-based systems (e.g., SQL Server).

• Familiarity with modern engineering practices: Git, CI/CD, automated testing, observability, and performance monitoring.

• Exposure to AI-enabled or data-driven systems, or a strong interest in building intelligent, customer-facing platforms.

• Experience operating in fast-paced  environments where speed, ownership, and adaptability are critical.

What We Offer: 

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flexibility & Autonomous Work: Enjoy the freedom of a fully remote setup, flexible working hours, and flexible time off. We trust you to manage your time and deliver outstanding results while maintaining a healthy work-life balance, which is a core part of our culture.  

• Growth & Development:  We invest in your growth. Benefit from a comprehensive onboarding program, leadership training for Titans at all levels, and ample learning and development opportunities to help you grow. 

• Ownership & Recognition: As a Titan, you’re an owner. We offer a compelling package that includes an annual bonus and Restricted Stock Units (RSUs). Great work is also rewarded through Bonusly, peer-nominated awards, and more.

• Holistic Health & Wellness: Your well-being is our priority. We offer premium, company-paid private health insurance.

• Support for Titans at All Stages of Life: We offer comprehensive support including parental leave, financial planning tools, Employee Assistance Program services, and more. 

 At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We welcome applications from all qualified candidates.  We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

About ServiceTitan

ServiceTitan is the world’s leading software provider for the trades. We are on a mission to champion the hardworking men and women of the trades by providing them with the extraordinary technology, support, and innovation they deserve. From the plumbers and electricians to the HVAC technicians and painters, these are the people who build and maintain our physical world; a critical, hands-on role that technology can empower, but not replace, and we’re proud to serve them.

Founded by children of tradespeople, we understand the challenges our customers face. That’s why we’ve built a powerful, all-in-one platform that helps over 12,000 companies manage and grow their businesses. Today, we are a global team of over 3000 Titans. In December 2024, ServiceTitan celebrated a major milestone by becoming a publicly traded company on the NASDAQ under the ticker TTAN.

Now, we're building our first foundational engineering team in Poland, and you will play a pivotal role in shaping our future. This is more than just a job; it’s a chance to build, innovate, and create from the ground up as we establish our European engineering hub. If you’re ready to solve complex challenges and build software that makes a real-world impact, we want you on our team. 

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Poland is between zł324,000.00 - zł486,000.00. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.