Solutions Engineer (Sr Principal)

We are looking for a talented Solutions Engineer to join our team in the travel industry. The Solutions Engineer will play a key role in architecting and designing innovative technology solutions to address the complex challenges faced by our clients in the travel sector. This role requires a deep understanding of both technology and the travel industry, as well as the ability to collaborate closely with clients to understand their business needs and develop tailored solutions. The ideal candidate will have a passion for travel, strong technical expertise, and a proven track record of success in solution architecture and design.

Responsibilities:

Solution Architecture and Design:

1. Work closely with clients to understand their business objectives, technical requirements, and challenges in the travel industry.
2. Architect end-to-end solutions that leverage our technology products and services to meet client needs and deliver measurable business value.
3. Design scalable, reliable, and secure solutions that incorporate best practices and industry standards.

Technology Expertise:

1. Gain a deep understanding of our travel technology stack, including booking engines, reservation systems, APIs, and web-based applications.
2. Stay updated on emerging technologies, industry trends, and competitive landscape to drive innovation and continuous improvement.
3. Provide technical guidance and recommendations to clients on solution architecture, integration strategies, and implementation approaches.

Client Engagement and Consultation:

1. Serve as a trusted advisor to clients, offering insights and recommendations on technology solutions that address their business challenges and opportunities.
2. Conduct discovery sessions, workshops, and technical assessments to gather requirements, define use cases, and align solutions with client goals.
3. Collaborate with sales and account management teams to present proposed solutions to clients and support the sales process.

Solution Implementation Support:

1. Partner with internal teams, including product development, engineering, and project management, to ensure successful implementation and delivery of solutions.
2. Provide technical guidance and support to project teams throughout the implementation lifecycle, including solution design, development, testing, and deployment.
3. Troubleshoot technical issues and work with cross-functional teams to resolve them in a timely manner.

Documentation and Knowledge Sharing:

1. Create technical documentation, solution architectures, and design specifications to communicate solution designs and implementation details to clients and internal stakeholders.
2. Share best practices, lessons learned, and technical insights with colleagues through training sessions, workshops, and internal knowledge sharing platforms.

Qualifications:

1. Bachelor's degree in Computer Science, Engineering, or related field.
2. Proven experience in solution architecture, design, and implementation, with a minimum of 15 years of experience in a similar role, preferably in the travel or technology industry.
3. Strong technical skills across multiple technology domains, including cloud computing, AI/ML, software development, APIs, databases, and integration technologies.
4. Experience with architecture frameworks and methodologies.
5. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
6. Strong problem-solving skills and the ability to think strategically and analytically to develop innovative solutions.
7. Customer-focused mindset with the ability to build and maintain relationships with clients and internal stakeholders.

Preferred Qualifications:

1. Experience working with travel technology solutions such as Global Distribution Systems (GDS), Central Reservation Systems (CRS), or travel management platforms.
2. Knowledge of industry standards and protocols related to travel technology, such as NDC (New Distribution Capability) and OpenTravel Alliance.
3. Certifications in relevant technology areas such as AWS, Azure, or Google Cloud Platform.
4. Experience with agile development methodologies and DevOps practices.

Work arrangements

1. Hybrid working mode; 3 chosen days from the office in a week
2. Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs

Paid time off

1. Year-End-Break: enjoy additional fully paid days off during the last week of the year
2. Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.
3. Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

1. My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
2. Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
3. Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
4. Baby Bonus: benefit from one-time allowance on childbirth or adoption
5. Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

1. Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
2. Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package
3. Employee Assistance Program: find help in free, confidential program with a certified counselor
4. Mindfulness & meditation apps: take care of your mental and physical health
5. Life insurance: sign up for free, high coverage life insurance program

Career development

1. Professional development: access to e-learning platforms as well as join Sabre live learning sessions
2. Certification and tuition reimbursement
3. Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

1. Car and bike parking
2. Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well
3. No dress code
4. Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
5. Attractive Referral Bonus: earn $2500 USD for every hired referral