Salesforce Technical Consultant

Salesforce Technical Consultant

Salary: 140 - 190 PLN / h (net, B2B) 

Work Model: 100% Remote

Contract Type: B2B

We are seeking a Salesforce Technical Consultant/Lead with a proven track record of delivering high-quality Salesforce implementations. The ideal candidate will have a passion for technology and a commitment to delivering exceptional client service. In this role candidates will have the opportunity to collaborate on transformative projects, using cutting-edge technology to create solutions that drive efficiency and deliver value to our clients and will be instrumental in helping businesses evolve by implementing and optimizing Salesforce solutions.

We look for individuals with a strong CRM consulting background and a desire to deliver innovative solutions. Professionals who possess the drive to help our clients achieve their business objectives through the effective use of technology.

Responsibilities

• Provide functional expertise in one or more business domains – e.g. Sales Effectiveness, Marketing Automation, Service Excellence, Customer Portal – leveraging the Salesforce platform and its ecosystem.

• Provide functional expertise in one or more target sectors e.g. Life Sciences/Pharma, Insurance, Technology, Telecoms.

• Lead business analysis of client’s current and to-be processes to define system/ technology requirements using best practice and focus on maximising use of OOTB component.

• Drive functional/application designs and ensure technology solutions represent current and future business requirements.

• Support/lead the workstream to capture user requirements, conduct user reviews and run stakeholder alignment meetings.

• Independently communicate with both client technical teams and business stakeholders as needed during the design and implementation.

• Support the scoping, shaping and delivery of bids and proposals, winning and delivering on the customer and digital transformation engagements.

Requirements

• At least 4+ years consulting experience leveraging the Salesforce platform, its ecosystem and other emerging technologies.

• Minimum three Salesforce certifications.

• Proficiency in English, both written and oral.

• Be willing to travel to UK, Ireland or Nordic countries up to 8 days per month to collaborate directly with clients and wider project teams.

• Ability to articulate the value of Salesforce as a platform in business to a non-technical audience in a clear and compelling fashion.

• Experience in designing and delivering solutions in the Salesforce ecosystem – including but not limited to core Salesforce Clouds (Sales, Service, Experience, Marketing) and leading ISV solutions.

• Excellent oral and written communications skills; must be articulate and persuasive.

• Demonstrate a commitment to quality and attention to detail.

• Strong business analysis, problem solving and analytical skills.

• Capable of prioritising and multi-tasking in a dynamic environment.

• Strong presentation skills, including experience of building and presenting with Microsoft PowerPoint or similar package.

• A track record of successful project delivery and client satisfaction.

• The ability to collaborate effectively in a fast-paced, global team environment.

• Experience on face to face with clients, including running workshops and delivering presentations.

Nice to have

• Experience facilitating or contributing to technical requirements gathering workshops with clients to identify pain points and translate functional requirements to technical solutions.

• Understanding of Systems Development Life Cycle and Agile methodologies.

• Prior experience in consulting for medium-to-large-scale system implementations.

• Experience in providing solutions in the Salesforce ecosystem – including but not limited to core Salesforce Clouds (Sales, Service, Experience, Marketing).

• Technical architecture and design experience.

• Experience with Veeva CRM.

• Certifications/experience operating with any of the Salesforce Industry Clouds and/or Agentforce.

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