Senior Developer ServiceNow

Responsibilities

Design

• Participate in workshops with the specialist department to understand current processes and improve future processes.

• Create and expand technical solution designs into a specialist concept in coordination with the DZ BANK ServiceNow team

• Prepare cost estimates and coordinate with the DZ BANK ServiceNow team

• Critically reflect on business requirements and review them in line with ServiceNow best practices and DZ BANK's architecture guidelines.

• Assess technical risks (dependencies between modules) of the technical solution.

Implementation

• Create and adapt complex scripts, workflows/flows and integrations (inbound and outbound).

• Optimisation of existing scripts to ensure their future viability.

• Execution and documentation of unit tests with synthetic data.

• Creation of documentation for the implemented technical solution.

• Creation of decision templates for technical implementation.

• Technical advice to the business department on the use of the ServiceNow platform's functions to improve their business processes.

• Supporting operations in automating deployments and performing platform upgrades.

• Supporting operations in troubleshooting and resolving incidents.

Qualifications

• Successful completion of higher education as a qualified IT specialist or university degree in computer science.

• More than 5 years of proven experience in a technical ServiceNow role with a deep understanding of the platform architecture.

• Very good programming skills in JavaScript, HTML, CSS and Angular JS

• Very good knowledge of ServiceNow application scopes.

• Very good knowledge of integrating ServiceNow with other systems and applications (REST) in an enterprise environment

• Good knowledge of the Next Experience UI (UI Builder) and Flow Designer.

• Ability to carry out implementations independently.

• Ability to solve complex technical problems through analysis and troubleshooting.

• Experience working in an international environment.

• ServiceNow certifications in the required modules/workflows, e.g. ITSM, Vulnerability Management, ITOM.

• ServiceNow Certified Application Developer

• Very good communication skills in English and Polish.

• Availability to meet with your team in the office once a month to plan your work and discuss progress.

About Fincon Reply

Fincon Reply is a business and IT consultancy specializing in the financial services industry. Fincon Reply proactively advises banks, the Sparkassen Finance Group, insurance companies and near-financial companies as well as their suppliers on their digital transformation. The company provides on-site support with specialised teams of consultants and developers and delivers turnkey solutions.