In connection with the development of Raiffeisen Markets and IT Group Delivery Center, we are looking for candidates who will join our organization for the position:
Business Analyst – Product Manager (CRM)
Work place: Warsaw, Marszałkowska 126/134 (we are opening a brand new location soon!) - during a pandemic, we mainly work from home.
What is the role
- being part of efficient Scrum Team developing internal CRM system supporting sales process towards Institutional and Corporate Customers in multiple network banks
- working directly with stakeholders on transforming problems and needs into Product Backlog Items
- cooperating on daily basis with developers, UX designers, business analysts and other members of Scrum Team
- organizing training sessions for users and solving their problems with system
- participating and/or leading backlog prioritization workshops and maintaining product roadmap
- analyzing data sources and interfaces
- supporting test process together with Test Coordinators
What you bring to the table
- 2 years’ experience working in Financial Services Industry / Banking as business analyst/ product manager
- Ability to communicate in English on daily basis (at least B2, preferred C1)
- process design and optimization experience (you should have experience with one of following techniques: user story mapping, design thinking, event storming and/or other)
- ability to deal with multiple tasks at the same time
- intellectual and analytical curiosity – initiative to dig into the why, what and how
- commercial acumen - demonstrating a strong, creative analytical approach with attention to detail and the ability to articulate thoughts & solutions in a logical manner
- working experience in Agile/Scrum environment
- nice to have: experience with SQL, data analysis and programming
What we offer
- You’ll work in an international and diverse team, in leading banking group in CEE and bank No 1 in Austria
- You’ll benefit from flexible working arrangements and determine your own work-life balance
- You’ll benefit from great development opportunities including English or German language classes
- You’ll have on top attractive social benefits at your disposal such as private medical care, life insurance, Multikafeteria, Multisport, etc…)