AI Engineer (Conversational AI/LLMs/Agentic)

We're seeking a driven, ambitious and curious AI Engineer to join our team in Poland. This role focuses on low-code/no-code platforms like Cognigy.ai, Kore.ai and Boost.ai to build and configure: 

• AI Agents (Voice and Digital)

• RAG

• LLM-based applications

• LLM prompts and guardrails

• Systems Integration

• Business process automation (Agentic)

• Workflow orchestration at scale

While not a coding/software engineer role, prior experience with application development or coding is advantageous. Proven expertise in developing LLM-based applications and virtual assistants using LLM technologies is essential.

Your day-to-day role will comprise the following duties and responsibilities:

• Designing, building and optimising AI Agents and workflows within industry-leading Agentic, RAG & Conversational AI platforms.

• LLM prompting/context engineering.

• Reviewing and applying quality assurance best practices on workflows to ensure robustness and scalability of the solution.

• Integrating with backend systems and frontend channels via API.

• Stakeholder management (interfacing with clients, vendor management and internal team. 

• Attending customer-facing meetings online (rarely in person).

• If you're eager to tackle technical challenges, explore cutting-edge AI innovations, and have a strong customer-focused approach, join us to rapidly grow your skills and significantly influence QX’s success.