Senior Product Manager (online booking)

Job Description

This is a remote position.

Beware of fake job offers impersonating Profitroom! Read more here: https://www.profitroom.com/fraud-alert

Profitroom – Empowering hotels directly

We are looking for an experienced Senior Product Manager to join our Product Team, bringing strong expertise in online booking systems or e-commerce platforms. Join us to make a significant impact as we enter our next chapter of success. With the backing of MCI Capital, a leading European private equity group, we have accelerated our growth starting in 2024, setting the stage for even greater innovation and market expansion.

Key goals and responsibilities

• Deliver a consistently great product. Drive the ongoing development of our Booking Engine, focusing on ease of use and a seamless user experience. Simplify the booking process to maximize conversions and expand the platform to offer an all-in-one booking solution, integrating activities, spa, and dining. Ensure competitive pricing and a secure payment process to boost direct bookings and customer satisfaction.

• Translate strategy into pragmatic roadmaps. Turn high-level vision and business goals into actionable roadmaps that guide product development. This involves navigating complex discussions with business stakeholders to successfully embed the product strategy across the organisation. Additionally, establish clear success criteria for product initiatives, fostering a more data-driven approach to decision-making and leading to more precise and impactful outcomes.

• Foster strong stakeholder partnerships. Maintain and enhance communication with stakeholders, keeping them informed of both short-term and long-term product objectives. You will need to diplomatically balance the drive for product innovation with the need for strong collaboration with the sales team.

• Establish and optimise processes. Proactively contribute to the creation and refinement of processes that support effective product management, focusing on workflow efficiency, performance measurement, and cross-department collaboration.

Requirements

• Proven success delivering high-performing online booking or e-commerce products, ideally in hospitality or travel tech.

• Excellent stakeholder management and organisational skills – able to prioritise effectively across competing demands.

• Highly developed communication skills, including verbal, written, and presentation abilities, with the capacity to persuasively present data-driven arguments in both English and Polish (minimum C1 level required in both).

• Confidence in working with AI tools (e.g., ChatGPT, Claude, etc.) and a genuine curiosity for applying AI to improve product experiences in hospitality tech.

• A track record of advocating for a product-driven approach focused on long-term business impact, not just feature delivery.

• Deep understanding of agile product development processes, including best practices, tools, and metrics for ensuring process effectiveness.

• Passion for building and continuously improving products that customers love.

Benefits

• Salary: earn 24000-30000 PLN on a B2B contract or 20000-25000 PLN gross on contract of employment.

• Take Time Off: 24 paid days off annually for B2B contracts + local public holidays.

• Enjoy Work-Life Balance: Fully remote role with flexible working hours.

• Explore the World: Annual “Work with Us, Travel with Us” hotel vouchers.

• Grow Your Skills: English language classes along with a dedicated team development fund.

• Stay Healthy: Co-financed life and medical insurance, sports facility access, and mental health support.

• Share hospitality: extra paid CSR/volunteering days each year.

• Join Celebrations: Company retreats, events, wedding & baby packs, and referral program.

• Transparent Culture: Flat hierarchy and open communication channels.

Recruitment process

1. Intro call with the Recruiter (up to 45 minutes)

2. Team fit interview with Product Managers (60 minutes)

3. Role fit interview with Product Director (60 minutes) 

4. Case study with Product Director and CPO (60 minutes) 

About us

We're a global leader in hospitality software, founded in Poznań, Poland in 2008. We’ve grown to serve over 3,500 customers across five continents, helping hotels and resorts maximize their revenue and guest satisfaction.

We’re passionate about innovation and harnessing the latest technology - including AI-driven solutions - to empower hoteliers. Our award-winning SaaS platform and marketing services are designed to boost bookings, streamline operations, and deliver exceptional guest experiences. At Profitroom, we believe in pushing boundaries, embracing change, and shaping the future of hospitality through technology.