Senior SAP Logistics Consultant for Support

For our support team in Wrocław we are looking for Senior SAP Support Consultant. In this role, you will be responsible for providing expert support and troubleshooting assistance for SAP applications within our customers organization. We are looking for senior with deep understanding of SAP Logistics modules, strong problem-solving skills, and effective communication with key-users and other stakeholders of our international customers.

Responsibilities and tasks

• 2nd and 3rd level support for SAP users in various countries (Ticket based)

• Analyzing and resolving incidents across multiple SAP modules and integrated non-SAP systems

• Detailed problem analysis (debugging, customization) to develop solution proposals

• Implementation of small projects and change requests in response to specific customer needs

• Data and system administration

• Maintaining the customer relationship for support topics

• Regular data analysis and reporting on tickets

• Fostering the growth of juniors in the team

Our offer

• Work in an international environment

• Development opportunities - you will work with industry experts from proaxia and SAP team

• Knowledge transfer by associates with many years of experience in SAP

• 8-hour working time model from 7:00 to 18:00 Mon-Fri

• Hybrid workplace (Wrocław)

• Life insurance and private medical care

• Access to the MyBenefit cafeteria platform

• Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof

Your profile

• 5+ years of experience as SAP Consultant or SAP Supporter

• Deep knowledge and experience in SD/ MM and other logistics modules

• Fluent English & Polish

• Communicative German

• An open mind focused on excellent customer service

• Open to learn new modules and processes, readiness to broaden knowledge and go deep into details within our solutions

• Confident communication skills and a collaborative, team-oriented approach

• Experience with MS Office

Did we catch your interest?
We are looking forward to your application.

Please find more information about proaxia at: www.proaxia-consulting.com