Salesforce Consultant

A company founded in 1996, is a global partner in Salesforce and CRM consulting. Being a recognized Salesforce partner since the early 2000s, we excel in crafting custom Salesforce-based applications and optimizing businesses’ existing Salesforce licenses to automate back-office processes, centralize data, and drive long-term cost savings for our clients.

Based in bustling Dallas, Texas, we operate across the globe, with strategically positioned Salesforce consulting team in Portugal.

We’re looking for a Salesforce Consultant to join our friendly, multinational team. Working here means collaborating with a diverse mix of people and projects. We handle everything from small audits to large implementations, and our projects span industries—from Real Estate to Finance, Travel, Nonprofit, Agriculture, and more.

In this role, you’ll have the chance to work independently, managing your projects and communicating effectively with both clients and team members. We work with various Salesforce products, so you’ll get to explore and develop a range of skills within the Salesforce ecosystem.

Requirements:

1. 3+ years of Salesforce experience and proven understanding of a full software development lifecycle
2. Proven experience taking highly conceptual business need and translating into a solution that can be effectively implemented
3. Hands-on experience Salesforce administration and a background in Salesforce Consulting
4. Knowledge of Salesforce product suite including Sales Cloud, Service Cloud, Experience Cloud, AppExchange solutions, etc.
5. At least one of the following Salesforce Certifications preferred – Administrator, Sales/Service/Marketing/Experience Cloud Consultant, AI Associate/Specialist
6. The ability to problem solve and understand how a business process can be enhanced and improved using Salesforce, coupled with the knowledge of choosing the most effective option for a customer.
7. Effective and structured presentation, communication (written and verbal) and interpersonal skills
8. Proficiency in English, tailored to the U.S. market; additional languages are a plus but not required.

Responsibilities:

1. Play SME role in pre-sales calls and discovery phases
2. Gather requirements from clients through in-depth interviews, documentation analysis, whiteboarding sessions, etc.
3. Assist clients in defining CRM implementation project objectives and scope
4. Analyze business requirements and create artifacts, including use-cases, sequence flow, wireframes, UML, BPMN diagrams
5. Coordinate and monitor the implementation of the project based on business requirements and system analysis
6. Declarative customization including the creation of Flows, Approval Processes, Validation Rules, Reports and Dashboards, etc.
7. Prepare and deliver product demonstrations for key stakeholders
8. Establish and oversee the customer’s initial adoption, training and development of best practices to build a strong foundation before and during initial rollout
9. Constant improvement of consulting and Implementation processes in a company

What we offer:

1. 20 paid vacation
2. 5 paid sickness
3. B2B and remote cooperation
4. Career development and professional growth
5. Technical performance reviews and 360 Evaluation
6. Collaboration with a personal Resource Manager, Technical leads, and mentors
7. Udemy and Pluralsight subscription
8. Internal knowledge-sharing opportunities
9. Online and offline events & team-buildings
10. Friendly and supportive atmosphere
11. Open management