IT Business Analyst (e-commerce)

As IT Business Analyst, you will be part of the Global Custom Software Solutions team in Poland, building PPG’s backbone for Digital Commerce. You will be responsible in identifying, defining, and documenting business and stakeholder requirements. To successfully perform this role, the applicant must be able to communicate solutions to technical and non-technical stakeholders, analyze customer needs and created detailed user stories and requirements for their development team, and assist in driving adherence to agile and scrum standards.

Key Responsibilities:

• Analyze product owner feedback to drive and create user stories and requirements for the development team to action.

• Build strong and detailed acceptance criteria ensuring understanding of expectations across all team members.

• Work closely with SQAs to review and approve test cases and validate test results.

• Adapt and develop effective working relationships across a diverse team of multiple functional, technical, and business partners.

• Work with the members of the development team following scrum and Agile principles to ensure consistent delivery.

• Explain and communicate technical solutions to technical and non-technical stakeholders

• Leverage AI Tools for Requirements Analysis and Documentation

• Utilize problem-solving skills for evaluating multiple approaches to find the most feasible solutions.

• Provide a high level of commitment to delivering high quality work in a dynamic and fast paced environment.

• Utilize Azure DevOps as the source for project and development documentation to ensure efficiency.

• Assess, document, and manage requirements changes, improvements and enhancements

• Proactively Participate in processes improvement, sharing best practices and proactively suggesting improvement points

• Promote AI-Driven Practices Within the BA Community

• Strong oral and written communication skills

Qualifications:

• Bachelor's Degree or higher in Computer Science, Management Information Systems or related field

• Minimum 6 years of experience in Business Analyst or similar role

• Previous experience in an environment using Agile development methodology

• Good Understanding of software development lifecycle

• Experience using AI-powered tools to support analysis, documentation, and decision-making tasks

• Ability to understand complex business problems and translate it to IT language

• Structured, process driven, pragmatic problem solver approach

• Good communication skills

• Creative approach to problem-solving

• Experience with working in a multicultural environment

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Fluent in English