AI Software Engineer

About us

Oro, Inc. is a software development US-based company, established in 2012 by the founders of Magento. Today our team has grown to 135+ players who bring the cutting edge technical expertise in web application and business software development and integration.

As a product company, we created OroCommerce, a customizable commerce platform that is targeted at the world of B2B commerce. We’re extending our engineering team with a dedicated AI Software Engineer to drive the development and integration of AI-powered features across our products: Smart Agent, Smart Order and others. You’ll work on production-grade services that incorporate modern LLM approaches, enabling natural language interactions, automation, and analytics across Oro’s ecosystem.

What will you do?

• Design and implement AI-powered microservices that augment OroCommerce capabilities

• Develop and maintain RAG pipelines, vector databases, and data preparation logic

• Create and orchestrate multi-step AI agent flows

• Build integrations between AI systems and existing Oro backend APIs

• Collaborate with product teams to translate AI product features into engineering plans

• Monitor AI system behavior, performance, and hallucination rates, and apply continuous improvements

• Maintain security and compliance best practices when handling sensitive data and customer queries

• Write clean, testable code and ensure robustness and scalability in production environments

Skills You Have:

General

• Good communication skills and the ability to collaborate effectively with cross-functional teams

• Ability to understand and translate business requirements into technical solutions

• General knowledge of B2B eCommerce processes, buyer journeys, and enterprise business logic

• Intermediate or higher level of spoken and written English for day-to-day communication

• Strong sense of ownership, curiosity, and continuous learning mindset

Core Software Engineering

• Solid object-oriented design (OOD) and design pattern knowledge

• Strong programming skills in Python (preferable) or PHP

• Ability to write clean, testable, and maintainable code

• Proficient in working with RESTful APIs

• Familiarity with PostgreSQL

• Experience with VCS/Git and collaborative workflows (pull requests, code reviews)

• Basic understanding of asynchronous programming

AI/ML & LLM

• Solid understanding of LLMs and prompt engineering best practices

• Experience building LLM applications using frameworks like LangChain or LangGraph

• Experience integrating LLM applications with external tools and APIs

• Knowledge of RAG pipelines and integrating with vector databases

• Familiarity with embedding models

• Knowledge of data pipelines for unstructured data (text, documents, voice transcripts)

• Basic knowledge of MCP and agent-based workflows

Nice to have

• Experience with fine-tuning or custom model training

• Experience with speech-to-text (STT) / text-to-speech (TTS) and voice interfaces

What we Offer:

• The opportunity for professional growth

• Competitive salary.

• 25 days for development and regeneration

• Benefits Package

• Professional On-boarding program

• Work life balance

• Team always willing to help

• Integrations trips and other team parties.