Mid/Senior UX Writer

The Product Design department oversees the entire product development process or upgrades the existing product designs. By identifying and characterizing the issues, we design solutions scaling from technical to human-centered methods.

The Web Product Team oversees nordaccount.com, which is a space for our users to authorize their account, manage and control their subscriptions of NordVPN & other cyber security products from our portfolio.

As a UX Writer, you will play a crucial role in crafting clear, engaging, and user-centered copy for our nordaccount.com. You will work closely with product designers, product owners, and developers to ensure that our product communication is seamless, intuitive, and aligned with our brand voice.

Main Responsibilities:

• Create user-friendly and engaging content for nordaccount.com user flows;
• Work closely with product designers, product owners, and developers to understand user needs and product goals;
• Ensure all web product content is consistent with the overall brand voice and style guidelines;
• Participate in usability testing to assess the effectiveness of the content and make necessary adjustments;
• Maintain detailed content documentation and guidelines to support the team and ensure consistency across all products.

Core Requirements:

• Minimum 3 years of experience as a UX Writer or similar role, preferably within a digital product environment;
• Strong writing skills with a focus on clarity, conciseness, and user-centered design;
• Proficiency in design tools such as Figma;
• Research: Experience in conducting user research and applying insights to improve content strategy;
• Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional team;
• Keen eye for detail and a commitment to producing high-quality work;
• Native-level English;
• Active interest in technology and innovation;
• Bonus: Portfolio of content writing work.

About Us

Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

NordVPN is the world’s most advanced VPN service provider, used by millions of internet users worldwide. NordVPN provides double VPN encryption and Onion Over VPN and guarantees privacy with zero tracking. One of the key features of the product is Threat Protection, which blocks malicious websites, malware, trackers, and ads. NordVPN is very user friendly, offers one of the best prices on the market, and has over 5,000 servers in 59 countries worldwide.

And we’re always looking to expand our team of:

• Future shapers

• Restless achievers

• Self-movers

• Honest communicators

• Team players

What We Offer:

• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;

• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;

• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;

• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;

• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;

• More free time. Stay with us and additional vacation days will be added to your calendar;

• Additional paid leave. Additional days are covered by us in cases of illness or special occasions;

• Flexibility. Flexible working time arrangement.