Senior Product Owner

#5412
N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

Our client is a US-based provider of enterprise software for public safety agencies (law enforcement, fire, EMS). The project focuses on workflow-heavy, highly regulated processes like policy management, compliance tracking, and complex approvals. You will join a European-based team and act as a key bridge between them and US-based product leadership to ensure smooth delivery.

Responsibilities:

• Act as a bridge between the Croatia-based development team (10–11 developers, 3 QA) and US-based product leadership (Senior Product Manager, Product Designer), ensuring smooth communications and avoiding bottlenecks.

• Hands-on in Jira: create, clarify, and manage epics, user stories, and acceptance criteria; identify edge cases and ensure requirements are unambiguous and complete.

• Transform high-level requirements (prepared by Senior Product Manager) into actionable tasks for the development team, ensuring all details are captured, particularly for workflow-heavy and highly regulated domains.

• Support product planning and ensure that sprints are well-prepared and all work is ready for execution, including feature status reporting and roadmap tracking.

• Research open questions or requirements gaps independently before escalating to US-based leads, keeping in mind time zone differences.

• Regularly report on progress, raise blockers, and coordinate between development and product teams.
  

Requirements:

• 5+ years of experience as a Product Owner or Business Analyst.

• Prior experience as Product Owner or Business Analyst in finance, insurance claims, public safety, healthcare, or similar high-regulation and process-rich environments.

• Reside in, or be able to work within, the Croatian (or nearby) time zone for maximum team overlap.

• Solid track record managing product requirements, forming user stories with explicit acceptance criteria, and covering sophisticated approval and workflow rules.

• Excellent spoken and written English; experience working across distributed teams (Europe–US).

• Comfortable clarifying requirements and making independent decisions, escalating strategically only for more complex questions due to time zone gaps.
  

Nice to Have:

• Experience working with US public safety agencies or analogous enterprise domains.

• Understanding product areas focused on reporting and analytics with extensive data capture and process tracking.

• Coordinated multiple development teams (10+ engineers and QA).