Salesforce Product Owner
Business-centric professional with tech appetite willing to accompany our stakeholders journey to maximize our SF MediaCloud platform.
Key Responsibilities
- Partner with business teams to gather, analyze, and document business and functional requirements.
- Act as a liaison between stakeholders, Salesforce developers, and technical architects.
- Own and refine user stories, acceptance criteria, and business process flows using tools like Jira or Confluence.
- Provide hands-on support for Salesforce configuration and testing; assist in UAT planning and execution.
- Drive continuous improvement initiatives across the Salesforce platform, aligned with business goals.
- Collaborate with development teams and help prioritize features in alignment with product and tech roadmaps.
- Maintain knowledge of Salesforce Media Cloud and Salesforce Industries (Vlocity) capabilities to influence future solutions.
- Support data quality initiatives, reports, and dashboards tailored to stakeholder needs.
- Stay up to date on Salesforce releases and propose relevant enhancements.
Required Qualifications
- 5years experience as a Business Analyst or Functional Consultant or Product Owner
- Strong understanding of the Salesforce platform, including Sales Cloud and declarative features.
- Proven experience gathering and translating complex requirements into scalable CRM solutions.
- Salesforce Administrator and App Builder certifications required.
- Excellent communication, documentation, and stakeholder management skills.
- Experience working in agile delivery teams (Scrum or SAFe frameworks).
Preferred Qualifications
- Experience or familiarity with Salesforce Media Cloud or Salesforce Industries / Vlocity components (Omniscripts, DataRaptors, FlexCards).
- Preferred certifications : Salesforce administrator / App Builder / Business Analyst