IT Analyst ( Support Engineer)

Who we are

Lumicode Sp. z o.o. is part of the Pentacomp Group, a producer of IT solutions and a provider of professional IT services for large enterprises and the public sector.

As Pentacomp, we create IT solutions that combine innovation with years of experience – and we have quite a lot of it. We have been present on the market for almost 30 years and can boast numerous completed projects.

What we offer

• Start immediately

• Fast recruitment process

• Work from one of our offices in Gdańsk

Description of the Role

The position involves providing Level 2 (L2) application support for a market risk platform. Key responsibilities include responding to user inquiries regarding the application, handling incidents, and managing deployment activities. The role requires close collaboration with development teams and other support groups across the bank, as well as regular communication with end users such as traders and risk managers.

Must-Have Knowledge and Experience

• Proven experience in L2 application support

• Strong understanding of containers and container orchestration

• Familiarity with CI/CD pipelines and related tools

• Knowledge of relational databases and both Windows and Linux server environments

• Ability to script or program in languages such as PowerShell or Python

• Experience with trading or market risk applications, along with basic knowledge of related business terminology, is a significant advantag