Test Program Manager

End-to-End Quality Assurance & Validation

• Quality Governance: Formulate, implement, and orchestrate comprehensive test strategies, quality frameworks, and master test plans across individual projects and broader programs.

• Complex Dependency Management: Oversee and drive testing workflows within intricate ecosystems featuring high levels of business and technical interdependencies.

• Agile & Regression Testing: Lead day-to-day testing operations within iterative cycles, ensuring robust execution of sprint-level validation and continuous regression testing.

• Cross-Functional Integration: Spearhead end-to-end integration testing to seamlessly validate complete cross-module business processes and data flows.

• Stability & Performance Tuning: Architect and supervise performance testing initiatives to guarantee system scalability and long-term operational resilience.

• UAT Leadership: Direct the User Acceptance Testing (UAT) phase by establishing clear sign-off criteria, engaging business stakeholders, managing the defect lifecycle, and driving final deployment readiness decisions.

Deployment, Cutover & Hypercare

• Release Rehearsals: Design and execute detailed dress rehearsals, mock cutovers, and simulation exercises to de-risk the deployment phase.

• Operational Preparedness: Certify total organizational and operational alignment for launch, looking past baseline technical functional testing.

• Business-Critical Verification: Validate "Day 1" operational workflows and core business procedures against realistic production scenarios.

• Cutover Orchestration: Partner with cross-functional digital and business units to co-develop and execute precise, step-by-step cutover schedules.

• Post-Launch Hypercare: Manage the post-go-live hypercare window, closely tracking platform stability and preemptively mitigating post-deployment quality concerns.

• Implementation Support: Provide hands-on assistance and governance throughout the active roll-out phase.

Role Requirements & Competencies

Experience & Education

• Higher education degree (University level).

• A minimum of 6–8 years of proven track record in test management roles, specifically within large-scale, multifaceted digital initiatives.

• Background in steering high-impact business transformation and change programs.

• Experience with regulatory compliance frameworks and associated software implementation.

• Prior exposure to enterprise-grade manufacturing/production software ecosystems (e.g., ERP, Supply Chain Management, advanced planning software).

• Solid grasp of navigating both Agile and blended/hybrid project frameworks.

Professional Skills & Traits

• Strategic Quality Mindset: Expert-level knowledge of QA frameworks—from scoping and planning to execution, metrics, and executive reporting.

• Business-Centric Testing: Ability to treat testing as a tool for measuring business and organizational readiness, rather than just technical checklist verification.

• Analytical Problem Solving: Sharp analytical acumen with the capacity to dissect and manage convoluted business architectures.

• Stakeholder Management: Exceptional communication skills, with the presence and diplomacy needed to interface effectively with executive leadership and business leads.

• Decisiveness Under Pressure: Capability to evaluate trade-offs and make high-stakes quality and risk decisions within tight timelines.

• Proactive Ownership: A self-starting, autonomous professional with a strong sense of accountability for the overarching success of the project delivery.

• Linguistic Fluency: Professional proficiency in English, both written and spoken.