Aeronautical Services Reliability Engineer

About the Role

We are looking for an experienced Reliability Engineer to support the performance, stability, and resilience of critical aeronautical services and operational systems within a global aviation environment.

In this role, you will ensure high service availability, analyze incidents, drive continuous improvements, and collaborate across technical and operational teams to maintain excellence in service delivery. This position requires a strong analytical mindset, technical expertise, and the ability to operate effectively in a regulated industry.

Key Responsibilities

• Oversee and enhance the reliability and availability of aviation-related services and systems

• Monitor operational performance and proactively identify potential risks

• Lead incident investigations, perform root cause analysis (RCA), and recommend corrective measures

• Work closely with engineering, product, and operations teams to implement sustainable improvements

• Contribute to system design reviews to strengthen robustness and fault tolerance

• Support system testing, validation, and verification before production releases

• Prepare and maintain operational documentation, service reports, and process guidelines

• Ensure compliance with applicable aviation regulations, internal standards, and industry best practices

• Drive continuous improvement initiatives focused on performance optimization and service quality

Required Qualifications

• 4–6 years of professional experience in reliability engineering, technical operations, or similar roles

• Strong analytical and troubleshooting skills

• Practical experience with monitoring tools and incident management processes

• Understanding of aviation services, operational workflows, or other regulated environments

• Familiarity with IT systems supporting operational or mission-critical services

• Excellent communication and teamwork skills

• Fluent English (spoken and written)

• Proactive attitude with strong quality orientation

Nice to Have

• Knowledge of aviation regulatory frameworks such as International Civil Aviation Organization (ICAO) or European Union Aviation Safety Agency (EASA)

• Experience with service management methodologies (e.g., ITIL)

• Familiarity with automation, monitoring, and reporting solutions

• Hands-on experience with structured incident management and RCA methodologies

• Exposure to Agile, Scrum, or iterative delivery frameworks

Key Competencies

• Analytical Thinking – ability to assess complex systems and diagnose issues effectively

• Problem Solving – swift identification and resolution of operational challenges

• Accountability – commitment to maintaining service continuity and meeting SLAs

• Communication – clear and structured reporting of incidents and recommendations

• Collaboration – effective cross-functional teamwork

• Proactiveness – anticipation of risks and implementation of preventative actions

• Attention to Detail – accuracy in documentation and adherence to standards

If you are passionate about system reliability, aviation operations, and working in an international, technology-driven environment, we would be happy to hear from you.