Ensuring right capacity and competency through right staffing and training decisions – determined by demand forecast provided by Go-to-market and Account Delivery Management teams.
Is responsible for reaching required billability levels in line with Company Strategy.
Proactively supports Account teams in fulfilling customer demand.
Engages with Go-to-market and Account teams to understand customer requirements an expectations.
Manages team(s) through oversight, monitoring, providing feedback and coaching team leaders and individual team members.
Act as coach and mentor to CC team.
Advises customers with insights and solution recommendations.
Contributes to customer engagement success by direct involvement and oversight of technical services performed by CC members.
Cooperates with Site leadership (inline with Lingaro geo strategy) in ensuring talent is sourced from adequate locations.
Requirements
Knowledge in Python area.
Experience in leading and managing technical teams, preferably in professional services companies and matrix organizational structures.
Great communication and collaboration skills within own team and across organization.
Good understanding of business value of analytical solutions to Lingaro customers, the way Lingaro operates and which factors are important for customer satisfaction.
English language proficiency is a must, both verbal and written.
We offer:
Stable employment.On the market since 2008, 1500+ talents currently on board in 7 global sites.
“Office as an option” model.You can choose to work remotely or in the office.
Great Place to Work® certified employer.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a “Buddy” from day 1.
Cooperation with top-tier engineers and experts.
Unlimited access to the Udemylearning platform from day 1.
Certificate training programs.Lingarians earn 500+ technology certificates yearly.
Upskilling support.Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
Grow as we grow as a company.76% of our managers are internal promotions.
A diverse, inclusive, and values-driven community.
Autonomy to choose the way you work.We trust your ideas.
Create our community together.Refer your friends to receive bonuses.
Activities to support your well-being and health.
Plenty of opportunities to donate to charities and support the environment.
Modern office equipment.Purchased for you or available to borrow, depending on your location.