Business Analyst

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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As a Business Analyst, you will join a global product team enhancing our Air Logistics trucking and warehousing solutions. Acting as the bridge between business and IT, you will analyze processes, define requirements, and drive technology improvements. Working with international stakeholders and external software providers, you will help deliver scalable, efficient, and customer-focused solutions supporting our global Air Logistics operations. Following agile principles, you will contribute across the full product lifecycle — from concept to continuous improvement.

How you create impact

• Gather, analyze, and document business and system requirements for trucking use cases.

• Lead workshops, user interviews, and requirement validation with global stakeholders.

• Translate business needs into functional specifications, process maps, and system diagrams.

• Perform gap analyses and identify opportunities to optimize processes.

• Validate delivered solutions through testing and requirement alignment.

• Conduct data and cost/benefit analyses to support decisions and measure success.

• Collaborate closely with internal IT teams and external providers (e.g., EURO-LOG).

• Support continuous improvement of Global Air Logistics IT products.

  
  

What we would like you to bring

• 3–5 years’ experience as a Business Analyst, including requirements engineering and process re-engineering. 

• Bachelor’s degree in Computer Science, Engineering, Business, Logistics, or similar.

• Good understanding of systems engineering concepts and modeling techniques.

• Experience working in agile, cross-functional environments.

• Excellent English communication and technical writing skills.

• Proven ability to facilitate workshops with senior stakeholders.

• Strong analytical, problem-solving, and cost/benefit evaluation skills.

• Structured, customer-focused mindset with strong organizational skills.

  
  

What's in it for you

Join Kuehne+Nagel’s Global Air Logistics IT & Technology team in Wroclaw, where your work supports worldwide logistics operations. You will collaborate with international teams, gain exposure to global projects, and contribute to meaningful digital transformation.

We offer a dynamic, cross-cultural environment, growth opportunities, and the chance to influence products used across our global network. Even if you don’t meet every requirement, we encourage you to apply.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.