ServiceNow Specialist (TCMS)

Join an international group with a strong focus on tax, risk, and compliance, where ServiceNow is a key platform for managing global tax controls. As a ServiceNow Specialist, you will act as a specialist and go‑to person for the Tax Compliance Management System, making sure the platform, data, and workflows support reliable, audit‑ready tax processes worldwide.

Key responsibilities

• Administer and maintain the Tax Compliance Management System in ServiceNow, including risks, controls, workflows, and user roles (Risk/Control Owners and Respondents).

• Configure and improve ServiceNow objects, forms, and assessments to support risk assessments and control attestations as part of the yearly Tax CMS cycle.

• Review and validate risk assessments and control attestations entered in ServiceNow.

• Perform spot checks and audits in line with Group Tax Compliance Policy and the Tax CMS Assurance Concept, using ServiceNow data and reports.

• Further develop and maintain ServiceNow‑based training content and dashboards, and prepare reports on tax compliance issues and violations.

• Support the international rollout and ongoing use of the Tax CMS, acting as a ServiceNow expert for local teams.

Ideal candidate profile

• Advanced English (B2/C1).

• University degree in a relevant field (e.g. IT, finance, law, risk, audit).

• Strong technical background with hands‑on experience in ServiceNow

• Willingness to further grow as a ServiceNow specialist

• Basic understanding of tax law is an advantage, but full tax advisor training is not required.

• Process‑oriented mindset, structured way of working, and strong analytical skills.

Conditions

• Work model: Remote or hybrid from Warsaw and Tricity

• Salary: it depends on your experience

• Employment type: employment contract

• Benefits: medical care, life insurance, trainings, sport card and more

Recruitment steps

• Initial call with a KUBO recruiter

• Interview with the client

• Decision and feedback