ESRI Administrator

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

• Manage coordination, serving as the liaison between Jacob’s consulting business for Geospatial across all lines of business and Corporate IT in your region.

• Manage ESRI ArcGIS enterprise and server administration, including software installation, maintenance, and updates on enterprise servers.

• Design and build future GIS systems to meet increasing needs and support our growing geospatial community of users.

•  Create and maintain documentation related to best practices and standard operating procedures (SOP).

• Windows Server and IIS Administration

•  Utilize ServiceNow ticketing system for user support and change related activities.

• Significant experience with relational database management systems (RDMS) such as MS SQL Server and Oracle. Design and customize database schemas and write custom SQL for data querying.

• Work with cloud technologies and hosting methodologies (Azure, AWS, GCP)

• Author Knowledge Base articles to enable end user self-service.

•  Measure and refine support delivery for Global Enterprise GIS systems.

• Collaborate in a dynamic team environment with IT professionals, scientists, planners, engineers, and Geospatial Teams

• Communicate effectively with clients, subcontractors, regulatory agencies, and internal team members.

•  Define business requirements and configure ESRI technology to meet them.

• Experience with ITIL service management concepts and methodologies; certification is a plus.

• Excellent interpersonal and telephone skills, organizational, planning skills and willing to talk in front of users.

• Proficient in problem resolution, promptly addressing incidents and issues.

•  Analyze complex technical problems and troubleshooting systems related to ESRI technology such as application servers, databases, webservers, and networks.

• Ability to communicate to a global audience.

Here's what you'll need

•  Bachelor’s degree in Engineering / Computers / Electronics / IT / GIS

•  Excellent communication and presentation skills

• Minimum 5 years of experience with at least 3 years relevant experience with GIS applications.

Good to have:

•  Previous experience working with service desk systems in an IT environment desirable.

•  Experience working with an Engineering company.

• Experience working with and supporting FME Desktop (Form) and FME Server (Flow)

We offer:

• Full-time employment contract with salary corresponding to qualifications  

• The possibility to work in the office or in a hybrid model

• Flexible working hours 

•  "Short Fridays" (Monday – Thursday 8.5h, Friday 6h), 

• Membership in Jacobs social networks (Women's network, One World, PRISM, Careers Network, Collectively, SpeakUp and others) and participation in initiatives related to their activities, 

• Benefits package (LuxMed medical package, additional life insurance, holiday allowance, multisport card co-financing, My Benefit cafeteria system, psychological care), 

• Language courses (English, German, Polish), 

• Holiday allowance („wczasy pod gruszą”)

We know that if we are inclusive, we’re more connected, and we’re more creative.  We accept people for who they are.  Find out more about life at Jacobs.  

As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy.  

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team recruitmentpoland@jacobs.com