Process and Change Architect (Insurance, 100% remote)
Centrum, Warszawa
ITDS
As a Process and Change Manager Architect you will be working for our client, a leading global insurance provider specializing in complex commercial risks. You will be at the heart of a significant transformation program aimed at developing a new platform to enhance end-to-end process efficiency for the Mid Market sector. Your core mission is to design future-state processes, assess the change impact on the organization, and prepare the necessary infrastructure to support a smooth transition for all users. You will partner closely with international business units, IT, and other key functions to ensure the successful roll-out and adoption of this critical initiative, enabling uninterrupted operations and delivering tangible value.
Rate: B2B: 130 - 200 netto+vat/h
Location: 100% remote
Your main responsibilities:
Identify business solutions for a variety of complex organizational problems
Define and document high-level target designs and desired business outcomes
Conduct end-to-end assessments to ensure all impacted functions are properly considered
Identify resource impacts and document high-level product requirements
Define comprehensive roll-out plans incorporating change management principles
Develop and deliver targeted training materials to the user community
Support the successful implementation of project initiatives
Manage the adoption and transition of new processes to business-as-usual operations
You're ideal for this role if you have:
Extensive experience driving large-scale transformation programs within the insurance industry in an international environment
A strong background in an internal or external consulting role
A comprehensive consulting toolkit for status assessment, solutioning, and implementation
Proven ability to facilitate workshops, forums, and interviews with diverse stakeholders
Expertise in documenting and visualizing complex process designs
Superior analytical, conceptual, and solution-oriented skills
Exceptional organizational, communication, and presentation skills
A highly collaborative mindset with experience partnering effectively across different functions
A creative and innovative approach to problem-solving
PROSCI and/or Six Sigma certification (nice2have)