Portfolio Tooling Analyst

Join us, and streamline projects with smarter tools and insights!

Kraków - based opportunity with hybrid work model (2 days/week in the office).

As a Portfolio Tooling Analyst, you will be working for our client, a leading financial services organization that is transforming its technology delivery landscape. You will be contributing to large-scale portfolio initiatives by managing and optimizing Jira tooling processes to support agile teams worldwide. This role is focusing on ensuring alignment between project configuration, portfolio reporting, and organizational standards, while guiding users in maximizing the value of Jira and related tools. You will be collaborating with stakeholders across global teams to drive efficiency, consistency, and transparency in project delivery.

Your main responsibilities:

• Managing the onboarding process for Jira users within technology delivery teams

• Overseeing and approving new project and configuration requests in Jira

• Supporting Jira users with queries, guidance, and adherence to standards

• Facilitating tooling change requests and managing design authority reviews

• Advising teams on configuration design principles and agile best practices

• Providing support with Jira functionality including boards, dashboards, and reports

• Extracting and analyzing data for portfolio-level reporting

• Managing Jira user access and permissions across teams

• Delivering insights through data analysis to enable stakeholder decision-making

• Coordinating with stakeholders to ensure alignment across global teams

You're ideal for this role if you have:

• Strong experience working with Jira and Confluence

• Proficiency in performing project administrator activities in Jira

• Ability to build reports and dashboards in Jira

• Solid understanding of Agile frameworks and principles

• Strong analytical skills to produce management information and insights

• Proven problem-solving skills in tooling and design decision-making

• Experience collaborating with large, cross-functional stakeholder groups

• Strong communication skills for managing meetings and collecting feedback

• Strong written communication skills for sharing tooling updates

• Ability to support portfolio-level reporting with data provision and analysis

It is a strong plus if you have:

• Experience in using EasyBI, Zephyr, or other Jira add-ons

• Experience in Agile coaching or acting as a scrum master

• Knowledge of SAFe framework or Lean Portfolio Management

• Familiarity with banking or financial planning processes

• Understanding of industry trends in portfolio and tooling practices

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participation in Social Events, training, and work in an international environment

• Access to an attractive Medical Package

• Access to Multisport Program

#GETREADYInternal job ID #7614

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