Platform Integration Engineer (Salesforce & Qualtrics)

As a Platform Developer, you will be working for our client, a global leader in healthcare and agriculture. The client is dedicated to revolutionizing the digital experience across global markets by integrating state-of-the-art SaaS platforms into their customer and internal operations. Your contributions will directly support strategic initiatives, streamline business processes, and enable data-driven decision-making at a global scale. Working closely with IT, business stakeholders, and external vendors, you will architect scalable solutions that elevate both user engagement and data management capabilities. This is an opportunity to make a tangible impact in a fast-paced, mission-driven environment that’s transforming the future of crop science through digital platforms.

Your main responsibilities: Configure and manage Qualtrics platform permissions and user setups

• Develop and distribute surveys using multiple channels including WhatsApp, SMS, and email

• Design and implement automated workflows for survey logic and data processes

• Support integration between Salesforce and Qualtrics based on business events

• Manage Salesforce workflows, rules, and data objects related to survey responses

• Collaborate with Salesforce development teams to address evolving integration needs

• Integrate survey platforms with Google Cloud to support data lakes and warehouse strategies

• Work with data teams to design ingestion strategies and perform gap analysis

• Configure AI-powered survey analytics and insights for reporting

• Partner with cross-functional teams to gather requirements and deliver technical solutions

  
  

You're ideal for this role if you have:

• 5–7 years of experience in SaaS development and platform integration

• Proven expertise in Qualtrics platform administration and workflow configuration

• Strong knowledge of Salesforce configuration, workflows, and data architecture

• Basic knowledge of Salesforce Service Cloud

• Experience with integration tools, APIs, and cloud platforms like Google Cloud

• Solid understanding of data modeling, ingestion strategies, and architecture

• Proficiency in Apex, Lightning Components, SOQL, and Salesforce permissions management

• Knowledge of XML, HTML, CSS, SOAP/REST

• Ability to translate business requirements into scalable technical solutions

• Familiarity with AI analysis tools within survey platforms

• Strong collaboration and communication skills in cross-functional environments

• Experience working in Agile development frameworks

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participation in Social Events, training, and work in an international environment

• Access to an attractive Medical Package

• Access to Multisport Program

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Internal job ID #7440

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