Observability Engineer (ThousandEyes)

Join us, and create seamless, scalable solutions for global technology challenges!

Krakow-based opportunity with the possibility to work 60% remote (2 days in the office/3 days remote)

As an Observability Engineer, you will be working for our client, a global leader in financial services, as part of a project enhancing the observability of critical infrastructure systems. This role focuses on improving the performance, reliability, and monitoring of a key platform, fostering cross-functional collaboration, and delivering innovative solutions. You will work in a dynamic environment that prioritizes technology excellence and operational efficiency while ensuring compliance with policies and controls.

Your main responsibilities:

• Implementing and maintaining the observability and monitoring framework to meet diverse stakeholder needs
• Delivering activities aligned with the monitoring and observability roadmap for the platform
• Collaborating with application teams to set up observability for their systems, including dashboards, visualization, and monitoring
• Providing consultancy on self-healing solutions for applications
• Developing and evolving a performance and tracing practice using tools such as Splunk, AppDynamics, and ThousandEyes
• Collaborating with operations, engineering, and application teams to identify long-term observability requirements
• Automating deployments through scripting to reduce operational tasks
• Integrating Splunk with other monitoring tools to enhance capabilities
• Adhering to policies, procedures, and control requirements in daily operations and project activities

You're ideal for this role if you have:

• Implementing and adjusting tools and methodology for monitoring and observability for ThousandEyes, knowledge of Splunk or AppDynamics will be a plus
• Gaining experience with a range of architecture tech stacks including Java app servers, Web Servers, Golang, Kubernetes, OpenShift, PCF, AWS, and Google Cloud
• Conducting JavaScript, API tests, and working with DNS and HTTP Protocol
• Monitoring and reporting on KPIs, tracking key performance indicators to senior leadership, providing regular updates, identifying trends, and highlighting areas for improvement
• Building and maintaining strong interpersonal and communication skills to form relationships with business and technology groups through day-to-day support and project work
• Understanding end-to-end business/functional processes and translating business requirements into system requirements while performing impact analysis of changes
• Writing technical documentation, including queries, reports, and presentations

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions 
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight

Internal job number #6198

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here.